I paid nearly £65 for a very small item to be couriered about 20 miles. I wanted a motorbike courier, but that wasn't even an option when selecting delivery method. Had to wait 2 hours for the item to be collected which had a massive negative impact on the rest of my working day. The tracking link didn't work so I had to keep calling for updates as to the whereabouts of the courier re collection and delivery. I won't be using this service again.

The service was more prompt than I could have expected and the driver friendly and courteous. I have never used such a service before because it is so expensive but stress levels were high and needs must. Those of us involved all agree this was money well spent.

Customer service out of hours was great!

Held our parcel ransom through their own lack of communication to us. Charged an additional extortionate amount of money to deliver next day. On this occasion the cheapest was definitely not the best. Such a shame as this was our first dealings with this Company. Be careful when using them, I would recommend trying elsewhere first!

Excellent service! Collected within an hour of making the booking and delivered super quick too!

Booked a courier at 4pm to pick up from Guildford as the price was reasonable, despite some of the 1 star reviews here. They subsequently sent me an out of hours supplement which was 30% on top of the original price. I opted to have it delivered the next morning instead at a designated time, as it didn't incur this extra charge. That morning I got an email to say they couldn't pick it up at the agreed time and wouldn't give me a new time as it was a difficult place to get to - despite the fact they knew the pick up address from the day before. Total waste of time and would not recommend using.

Great service, easy to book, collection on time and speedy delivery.

The booking process was strait forward and the courier was helpful.

Excellent communication well mannered and efficient

Good client/company communications. Pick up and delivery as stated despite inclement weather situation.