Booked Cruise & Stay over phone with Abel Carter. Abel was very efficient and clear with all the details and answered all of my questions. I recommend this service and if you get Able then all the better. Top service.

The booking and updates to my booking were done well. The hotel was very nice, Caribbean world resorts but trying to get someone who would help from meeting point reps was terrible. Although the other meeting point reps spoke English they refused to help with our transfer queries to our nile cruise, in the end I had to contact UK for help which cost me £28.90 phonecall. The cruise ship was different to the one booked but it was same layout, staff were fantastic on board the nile odyssey. The meeting point ref and our egyptologist was very knowledgeable but the part that spolied it for me was the cutting short of time in the temples, valley of the Kings etc to be shown to shops which make papyrus or alabaster things, then taken to a spice market in which you had to pass a million others before reaching the person he knew. If I had wanted to see these things I would have gone myself, I felt extremely short changed of time in the places I wanted to spend time in. Apart from this the experience was brilliant and would look to book egypt with egypt escapes again but do a nile cruise and not book excursions but would go to where I wanted in a taxi, without having it interrupted. A couple on our boat done this and seen exactly the same as us if not more. Update on phone call, refund given and a little extra cannot fault the customer service here well done egypt escapes looking forward to doing a nile cruise with a visit to cairo soon and will rebook with you.

Due to recent advents I am very disappointed with advisors at this company.. The man i spoken to named David was very helpful and seemed genuine. The woman was completely opposite. Very much patronizing, rude , offensive, This woman should be chastise and dismissed from the job. .

Trevor was so helpful and very patient. Gave me several options and everything was really clear.

I have just booked a holiday for two weeks in Egypt - and we will be departing in 11 days. This made it very complicated to book, tying in flight prices and availability, transfers and accommodation. I spoke several times to Gary who remained available, patient and helpful throughout. He is highly professional and I cannot fault the work he did. I had all confirmation documents within an hour and we are looking forward to a stay and Nile cruise combination commencing on 27 February!

Trevor was incredibly helpful and found us the perfect holiday. Thank you.

Booked with Raj who organised an extra couple of nights in Cairo. A few days before we went on holiday I changed hotel in Cairo which meant also changing transfers and this was done very easily. Holiday went smoothly. Wouldn't hesitate in recommending Egypt Escapes and as for Egypt itself.....wow, just wow!!

Maddy was really great. He took the time to go through everything with us and was very patient. Haven’t been on holiday yet but if the holiday is as good as the service it’ll be great. Thanks maddy 😁

Booking experience only :Abel was patient and efficient sending emails to confirm details and waiting while I checked trust pilot and atol etc.Price excellent but I’d advise reading up re accommodation/ cruises on booking. Com and trip advisor before agreeing. Also he advised me price had risen when called to book2 days after quote but managed to find the original price after some discussion. I will book with him again. I will write holiday review on return.

What a super star Gary our advisor from Egypt escapes is. He spent days trying to get me my perfect holiday for July 2023 and he delivered. He spent lots of time to make sure he got everything just right and I had lots of requests for him to get right. During the last few weeks Gary has sent me quotes followed by phone calls to make sure he was getting it right. He was polite and very patient every step of the way. Nothing was to much trouble for him and now all we have to do is sit back and look forward to our holiday cruise and stay in July. Gary thank you. Your company are lucky to have you as is anyone else who is lucky enough to get you on the other end of a phone call to Egypt Esacpes.