Verified
Totally unsatisfactory
Took a week to deliver then left at front door at 9:44 at night.
Verified
Excellent food choices and ordering…
Excellent food choices and ordering experience. My mother-in-law thoroughly enjoys these meals!
Verified
Easy to order
Easy to order; reasonably-priced; prompt delivery. This is a good service to have for times where I want to help out a friend or family member going through a difficult time. The only complaint I got from the recipient was that there was too much packaging, which made it difficult to fit everything in the freezer and prompted environmental concerns.
Verified
perfect gift
Send A Meal was the perfect gift to send to a sick friend who lives out of state. His wife said everything looked delicious. The delivery was quick.
Verified
Extremely easy to order and ship
Extremely easy to order and ship! Lots to choose from and great prices.
Verified
The ordering process is confusing for…
The ordering process is confusing for delivery via email
Verified
Not good service, not happy.
I called and the young lady who answered was kind and very knowledgeable. We were talking about orders and all was good and the line went blank. She had my number so I waited and no call back. So 5 minutes went by and I called again. This person I got was not sharp. She didn’t know or couldn’t find the lasagna???? So here I am looking on the web site right in front of me, she couldn’t find it. So after 3 or 4 minutes on hold (which seems like 15 minutes. She came back on and said she couldn’t find it. (I should have ordered it in the site but I like talking to humans. We than talked about Shipping, what I was seeing was about $45 bucks and she kept telling me $25 for the UPS 3 day Ground. So we got that straight..... She finally finished. Almost a half hour later. I get my confirmation email and there are 2 Fried chicken dinners when I ordered 1. So I called and it was another 15 to 20 minutes on the phone. I finally got an email today my order was filled. WHEW! I don’t think I’ll call. I’ll just go order on the site.
Verified
They have it all
All of the food looks great. Love that I can see what type of food they have, and what are the entrees.
Verified
This service is great but it took way…
This service is great but it took way too long because the website is poorly designed. I could not find a basket to checkout. I finally clicked on login or my account despite the fact that I do not have an account or login and found a way to check out. I was ready to give up.
Verified
Gift - first time customer
I received a gift card and just placed an order so I don't know what the food will taste like yet.