I needed a document for a new job and Roisin could not have been more prompt or more helpful! Really refreshing to get customer service like this! Thank you Roisin!

Cameron Young gave me a call today he was very clear on the information he gave. He was friendly and very helpful. He answered my questions. Overall I would say he has very good customer service skills.

Great service from Umbrella.co.uk. Liam and Josh are efficient, reliable and always on hand to help with any issues. Outstanding.

Advisor talked over me constantly didn't listen to what I was trying to say. Following my call I have decided to take my business elsewhere, I refuse to pay a company for bad service. Unable to access payslips for months, it's taken two day to sort out the issue. I only gave one star as you can't right review without giving a star, as u wouldn't have given you one star.

Many thanks to Oscar in customer services who was able to resolve my query straight away. Polite , friendly and professional

Quite possibly one of the worst Umbrella companies Ive had the misfortune to deal with. From Tax issues that didnt get resolved to general service -Just so unfriendly and cold. Im with a far superior Umbrella company now-would never use this place again. *Update* The copy and paste response they provided is typical of the high handed 'we are brilliant-Its you not us service I received. Relieved to have gone. The Umbrella Im now with actually call you and talk to you and give customer service.

Roisin helped me to resolve a query very efficiently and quickly. Much appreciated!

I have been working with Umbrella.co.uk for a few years now and am always impressed by their utmost professionalism and care for their clients / candidates. In particular, Dexter and Roisin deserve a mention due to their incredibly helpful manner. Umbrella.co.uk is a professional partner, not just an umbrella company.

My experience of umbrella thus far has been a professional and respectful experience where the advisor Hannah was very informative and polite. Overall I am hopeful that they are one of the good ones.

Really helpful and quick to respond to emails. Roisin came back immediately to resolve my query.