I worked with Umbrella for 18+ months during my last contracting role. I would highly recommend them. As someone new to contracting they helped set me up and guide through the process with ease. Any problems or issues I have had have been sorted out quickly and efficiently. Payments always on time which was really the most important part for me.

Incompetent company. Avoid at all cost. I've had issues with my pay every month since joining. They mix up the numbers and usually pay the wrong amount for reasons they usually can't explain. Sometimes they don't pay on time and will give you a lousy excuse for it. Payslips also arrive late every month, and you are unable to check your pay details for as many as seven or ten days after being paid. The payslips are always unclear and you have to chase them to get any sort of explanaition of what's going on. They don't reply to the emails or if they do, it's weeks later. Plenty of excuses every time. They usually choose to make a phone call instead of writing an email so that you can't have any proof whatsoever of what they say. They make unacceptable mistakes every time. You pay their services to end up having to take care of your payslips yourself every month, having to double check every single thing they do because they're never right. When I joined, they refused to include my actual pay rate in the contract. Most untrustworthy company I've ever had to dealt with. They are a bunch of corrupt liars.

Great customer support from Laura Wright at Umbrella.co.uk. Even in the current covid situation, Laura has always replied to my emails promptly and replied to my queries and provided me with all documents which I needed or could not able to find on the portal. Laura is doing a great job. Thank you.

I have had a good experience with Umbrella over the 5 years I have dealt with them. More recently Chantelle Norcross helped me significantly since she really owned the resolution of my problems and issues. She has always been friendly and efficient seeing things through to a successful conclusion - thank you.

I used Umbrella whilst contracting for a short period. I have enjoyed an excellent level of service, and have been really happy with the customer experience. I have found that my emails and queries are responded to incredibly quickly, and the team have been a great help. Very much would recommend.

Very promp in lockdown aswell. In past had few issues but seams getting better. Definitely up their game over time. Will recomend any one who is looking for a proactive umbrella. Good job Darren 😘👍

Paid me the wrong amount and told will get a call back that never happens. Update scammed out of £15 advoid.

Amazing service! Over the last couple of years, I had the pleasure of working with Sheraz Sheikh who managed my accounts and the closure of my company and I can't recommend him or the team highly enough. Sheraz really took the stress out of the process with HMRC even commenting at the end when I deregistered for self-assessment (and with some degree of surprise), that all my business returns had been submitted on time and they had absolutely no issues with any of my accounts. The day-to-day service was always fantastic with any questions answered swiftly and clearly via email. Sheraz - thanks again for everything

I was personally very happy with the services of umbrella.co.uk, from my very first contact to receiving my P45 at the end of my contract, their customer service is second to none and would not hesitate to use them again in the future and would recommend them highly to my friends and family if they ever needed an accountancy service.

I've used Umbrella for 3 years now and have always been very happy with their service. My accountant is Nicola Worthington and I highly recommend her. Umbrella has assisted me during a period when I was a consultant and needed Limited Company assistance and as PAYE, where Nicola has handled my Tax Returns.