Received panel in great condition
Received panel in great condition. Staff were very helpful. Thank you.
Delivery estimate missed
Recently ordered two bespoke items for an event 11 days ahead of when they were needed, with a delivery of 5-9 working days. Items were only confirmed as despatched on the Tenth day, meaning they were useless to me. Sheet Plastic refused to refund stating that the delivery period quoted is only an estimate.
Good Quality Product
Easy to navigate website. Good quality product. Cut exactly to my measurements. Well protected with film on both sides. Well packaged & delivered on time. Would recommend & use again.
Verified
Let Down by Their Carrier DX Logistics - UPDATED
Let down by their choice of carrier DX Logistics. Product is as described but transaction soured by DX Logistics. First can I say a 10 hour window for delivery is pathetic. But then (after waiting in all day) to just not turn up makes things even worse. They didn't even deliver the next day but I had to wait from Thursday until Monday for the delivery. WHY could then not let me know???? I spoke to the driver who said the person who usually delivers in my area was on holiday so DX Logistics KNEW there was nobody to make the delivery on the day they specified. AVOID - unless you have time to waste and wages you can afford to lose - which I cannot! UPDATE Thank you for your reply below, I appreciate you taking the time to read my review. I understand that the delivery delay way not your fault and have taken it up with DX Logistics. However, YOU choose which carrier to use, and YOU must have a service level agreement with them which I doubt says "deliver when you like and don't bother engaging with the customer". For this reason I titled the review "Let Down by DX Logistics". The efficiency of the carrier you choose has a direct effect on your business. I certainly would not buy from you again simply because of the carrier you use. Funnily enough, the driver did try to blame you and was extremely reluctant to provide me with any contact details for DX. However, he was soon put right eventually caved in and gave me a phone number but still would never give me the name of who he reported to so I could take the issue up with them.
A simple to use website
A simple to use website, delivery was prompt.The actual item was perfect. It is just want I wanted. No problems or issues encountered, I would use this service again
Happy with the product
The transaction was easy and we are very pleased with the product. Thank you
delivered in expected time
delivered in expected time, right product perfect as required
Brilliant service
Brilliant service! Super simple to order exactly what I needed. Reliable delivery and very well packaged. I love my sample sized pieces as they are perfect to fit inside my products light box as a backdrop to my jewellery creations.
Very good quality material
Very good quality material. Delivered on time.
Received in good order
Received in good order, exact to measurements, very well packed and arrived on time. Very good advice from Sheet Plastics.