Thank you Phil :o)
Phil Swanson is always response and deals with queries efficiently and quickly. I really appreciate being able to make contact via email and telephone. Thanks Phil
Philip Swanson
Philip Swanson, the customer account manager, has been fantastic in getting our School set up on the Zenergi portal. We were having issues caused by IT and Philip worked in conjunction with the Zenergi IT team to get everything ironed out. 10/10 for communication. 10/10 for customer service.
Able to answer all of my queries…
Able to answer all of my queries efficiently. Very knowledgeable about the energy provider issues that are impacting our current billing. Assisting me to resolve an ongoing issue with our contract, and based on the support I received on my phone call, I trust that this will be resolved. Thank you Phil!
Zenergi's support
Zenergi are always available when needed. They listen to the request carefully and respond in good time.
Sam was really helpful with my request.
Sam was really helpful with my request.
Nothing is too much trouble
Both Sam and Harriet have been fantastic - in both securing new contracts and dealing with issues raised with existing suppliers - a big thank you to them both.
Answered all questions and offered…
Answered all questions and offered additional help. Professional and knowledgeable service.
Sarah always answers emails promptly…
Sarah always answers emails promptly and is constantly trying to solve the mess that both EDF & Total Energies seem to make of the School's payments.
Prompt answers to questions and…
Prompt answers to questions and solutions
We find Zenergi an experienced company and can handle flex energy procurement well
We find Zenergi an experienced company in managing flex contracts. They provide full transparency and are easy to work with. Monthly updates are clear and concise and easy to understand.