Verified
Do not trust this company
Do not trust this company. They lie to get a sale. They will tell you anything to get you to commit to a holiday. We were sold a holiday where food ran out; the accommodation was cold and not cleaned from their last company. Leisure activities were oversubscribed, so we could not participate. Food ran out, and we were in the middle of nowhere to find alternative food. They said there was Internet access, and there was none, and the resort smelt of sewage.
Verified
Every part of this process was easy
Every part of this process was easy. Darren and Steph helped us so much. We were never pressured or pushed or hassled. The email responses were quick and helpful. The actual holiday was incredible - once in a lifetime trip we will never forget. Ranua and Finland - you delivered! We loved it. Thank you Discover the World!
Verified
Highly recommend
We have just returned from our 4th Holiday that we have taken with Discover the World and all have been GREAT. As a couple, we feel that they listed to what we wanted from our holidays and then tailored them to our requirements, unlike so many other travel organisations, that try to make you conform to where they want to send you. We definitely recommend them and will holiday with them again in 2025.
Verified
Christmas in Lapland package - Faultless!
I booked Sweddish Lapland (grand Arctic hotel) Christmas holiday and it was faultless. I was nervous spending so much on such a precious break which was so important to me, but they gave every bit of re-assurance throughout from receiving ATOL certificate straight after booking, answering requests within a few hours and sending accurate information timely. And the holiday itself was out of this world. Just a small group of 11 (lovely!) people in total on our package in total so excursions felt very personal. there was a rep at the hotel and nothing was too much trouble. Faultless all the way through.
Verified
I Discovered the World.
I Discovered the World. What a great company, nothing was too much trouble , their contact was great, I can't talk highly enough about Michael & Steph, who were both fabulous. The holiday was just AMAZING and magical. WOW!!! Thank you
Verified
Lapland perfection
We went to Nellim wilderness hotel with Discover the World, flying from London with various activities such as huskies, snowshoeing, reindeer and Santa visit included. I spent a lot of time with Jo Sehgal during the booking process. Going to Lapland is a huge investment and I was terrified of feeling shortchanged. Jo was very patient during that process - outwardly anyway as I am sure she was exhausted by the constant questions. I can’t compare with other providers but the holiday was perfect for us. Thanks Jo. The hotel really was in the wilderness - we didn’t see another car for about 40 miles on the way from Ivalo airport - and the activities we participated in were amazing. The hotel itself, whilst not flawless, epitomised what we expected Lapland to be - log cabins dotted around, the odd elf skipping round at meals times, set in a snowy forests beside a frozen lake. A few days before we were due to leave, Finnair went on strike messing up our flights completely which meant we couldn’t get to the resort or back as planned. Discover the world - Michael Wallis - kept us informed throughout, sorted out new flights with a night in helsinki and an extra night at their cost. I was also stunned that when our luggage went on a detour, we got a call from someone else at discover the world updating us on where it was. All in all, I feel we couldn’t have chosen a better provider. The cost of going to Lapland is mind blowing and I was really concerned about feeling cheated but I didn’t. We had the true holiday of a lifetime and much of that was due to discover the world (and a little bit Santa).
Verified
Great advice from our travel expert…
Great advice from our travel expert which really enhanced our plans. We had excellent support when our schedule changed due to extreme weather. Discover the World were recommended to us and we will certainly recommend this travel company to others.
Verified
Iceland getaway
Iceland getaway Great booking process, Jo was really helpful and gave us great advice. Jo helped us book the trips we wanted to and make the most of the time we had there. We are looking at the next trip we can book through Doscover the World.
Verified
Great time in Norway and Finland
Excellent itinerary. Very forward looking countries. No cash required everything completed on iPhone!!
Verified
I am trying to get onto the website but…
I am trying to get onto the website but keep getting a 503 message saying service unavailable. Really want to see what they have to offer.