We had work carried out on our garden on friday 05 April and on two occasions we were told it would take 2 men half a day to completely fix our garden. I paid the required staff and hours amount and an extra £90 for “removals”, in total i paid £330. My garden was left looking almost identical to the state it was in before as i have before and after pictures and a majority of items are left in the exact same spot they were before. The only noticeable difference was that a patch of grass had been cut. Our front door also got bent because of being slammed and was not locking, so i had to phone the council and they had to send a carpenter to fix it for the time being while it gets replaced. I emailed a staff member by the name of Hawa Esakji on Tuesday morning asking for the situation to be resolved and haven't gotten a reply back. Very unhappy with the quality of work carried out and by the lack of customer service. Would give no stars if possible.

Excellent service. The waterbutt was delivered on time and fitted well. The guy was friendly, helpful and accomodating

Great service. Thanks.

We had a Water butt fitted in our rear garden and the service couldn’t be bettered. The very polite, efficient and considerate fitter arrived at a very reasonable hour; we talked briefly about where it would best be put and then he just got on with it. Within twenty minutes he was done, explained how it worked and then left. Really appreciated that he used shoe covers whenever he went through the house. Top marks for a great service.

We had a water butt delivered today, free of charge and installed free, the young gentleman who came was so polite and used foot protection to save our carpet from dirt, once he installed the water butt he told us how it works and left an hose in case we didn’t have a bucket, Thank you so much for a safe installation and sending a very kind young man.

easy to get a quote and book for an old dismantled shed to be collected, excellent communication throughout. Great service thank you.

Water butt was successfully installed.

Disappointed in the service booked a collection and they didn’t collect, no communication at all on the day. We had to call them to reschedule then they came and collected from the front door when we were not in, they took something they should’ve have but ok fine. The second time we booked same thing they didn’t show up no communication twice! then when we tried to reschedule they said we need to pay extra because we live in a flat (although the address clearly says that already) so not sure when that became an issues and why it wasn’t before? WF service store said the items to be collected are inside the property which is not true because they are outside my front door waiting to be collected as seen in a photo I sent them. They have wasted our time, I feel penalised for living in a flat, the staff don’t show up and no communication, no apology. The items are sitting outside my front door and can’t bring them in as they have been outside for 5 days now have to wait 10 days for a refund. Such a shame I don’t think I’ll be using them again such a poor service and I don’t think WF actually care.

Pleased with new water butt, well installed and good to see this initiative. Did initially get installed at front of house without discussing with us, and took a few calls to move to back of house, but all sorted.

Sayed was fantastic when he installed my water butt. Very friendly and efficient. Really impressed with this free service.