You didn't turn up on 12 July because YOU emailed me to CANCEL that date. You asked me to contact you whether I wanted a re-arranged booking (YES) or refund. You never answer your phone. Now this "review request" let's me know your left hand has no idea what your right hand is doing

David and Emre were polite, helpful, thorough, careful, hard-working and also went the extra mile in a couple of areas. This was in complete contrast to my original experience with another gardener from Servicestore. David and Emre arrived early and spent three hours following my requests and specification for hedge height reduction and trimming. I would definitely recommend these two guys. They are professional, diligent and actually pretty friendly. A pleasure to have them work on my hedge.

I had a number of handyman jobs needing doing around the house and garden and the Service Store offered an excellent service. Fair priced quote and it’s reassuring to know it’s all council backed. They guys couldn’t have been more helpful with great attention to detail. Thanks Bob and Ed! Definitely recommend them and will use again.

The guys that came round (firstly to obtain a quote, and secondly to remove the items) were great - thank you. The only thing that could be improved was access to the web page, which I initially struggled with.

A lovely man visited and checked the bait, hopefully we have rid ourselves of the rats very pleased with the service and friendly staff. Thank you.

Great initial service. Easy online process and quick to respond after and happy for me to add an extra item at the last minute. Affordable. However, my items were not collected on the day and I was not contacted to advise why. I followed up and rearranged for a day following, when all of the items were taken away. I would use the service again as it was good value for money and practical.

David and Emre came to clear the bottom of the garden. They were polite and asked what I’d like each step of the way. They were tidy and cleared everything away and I’m happy with the result. The only thing I would say is that it’s quite expensive (2 hours) and if it were more affordable I’d definitely use the service again.

Paid in advance for rubbish collection just before going away on holiday, no one turned up to collect and by the time I got back the neat pile of boxes had been torn apart and strewn all over the place by people looking for something worth taking.

The service was excellent. The workers were knowledgable and efficient. I am giving this a 3 because £80 is expensive for clipping a front hedge on a Warner house (narrow lot). It appears that this is the minimum Service Store charge. If you can afford the charge, then I recommend the Service Store. It is difficult to find alternatives.

My handyman arrived later than expected, at 5.15pm, to fill in for the original handyman who had been unexpectedly taken ill - despite not having prior information about the job he still repaired my broken gutter by 6pm, including going out to get a spare part that he didn't have with him. I was impressed that the job wasn't postponed to another day, and would definitely use Servicestore again.