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MAT

29 January 2024, 21:52

  • GB

We had work done by Chris Ball two…

We had work done by Chris Ball two years' ago and there is a problem now. They completed a flat-roof installation but there are now signs of damp. Unfortunately the telephone numbers listed on the website seem now to be disabled while the contact form on the website is also inoperative. They have not replied to emails. The question is whether they are still in business? The website suggests they are but they have not responded to all attempts to contact them. I would avoid at all costs.

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KR

15 November 2023, 20:41

  • GB

A large flat roof job done in 2013 with…

A large flat roof job done in 2013 with a warranty which was a fake! Sappi,the company whose material they used says it has never heard of Chris Ball Roofing. We now have a problem, half way through a 20 year warranty and the Chris Ball Roofing Ltd is in liquidation!!

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Lisa Peake

14 November 2023, 01:47

  • GB

Absolutely horrific

Absolutely horrific. Painted over a hole near our chimney with Storm Dry and charged us £1500 for it. No amount of chasing could get them to rectify the still leaking roof and we had to pay someone else to. We said we’d report them and they were extremely threatening. AVOID AVOID AVOID Awful company and awful people.

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MK

13 December 2021, 16:32

  • GB

Awful communication

Unfortunately I have to agree with the negative reviews listed here.

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Chen

18 August 2021, 17:24

  • GB

AVOID AT ALL COST

Appalling. 2 week's work turned into 2 months and counting. The company blames it on velux window shortage but other work (lead flashing renewal, slate renewal) was left hanging too. No effort to protect my property from water ingress. Now we have water damage on our newly renovated property.

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Consumer

02 April 2021, 15:40

  • GB

Complete roof replacement ...

Completed the roof at Beccehamian RFC to a high standard, In an out in no time at all considering the amount of work required. A great service with no fuss.

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Philippa

16 March 2021, 22:39

  • GB

Didn’t carry out the majority of work…

Didn’t carry out the majority of work agreed and so didn’t fulfil the contract but trust to charge for the works that weren’t carried out and only after querying a number of times and requesting photo proof did they accept they hadn’t done so. Really rude, aggressive and only interested in making money. No integrity or scruples

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bobby

28 March 2020, 13:37

  • GB

An over-quote that takes the biscuit

Had a quote for 4 ridge caps to be replaced / re-pointed and for a small felt roof repair that the surveyor said is in good order with just a minor adjustment needed to the edges where it meets the chimney stack. The quote that arrived yesterday was ~£4.25K incl VAT. I know there is madness going around at the moment but this takes the biscuit if you could find one in the shops. Is one of the symptoms of Corona extreme pisstaking ? Obviously I will not be taking them up on their offer. A lot of pensioners live on this road and they should not be prey for the unscrupulous. Avoid ! Update 27-07-21 : Had a survey and estimate from a local firm who quoted £300 ( over ten times less ! ) for the work ( actually more in line with the previous company's own surveyor ! - but not them ) and they have completed - it has stood up to the recent biblical flooding. I managed to swerve the plague of overcharging as well as the recent plague of pestilence. Prayers and reading trustpilot are good protection.

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Eddie

08 September 2018, 00:11

  • GB

I instructed this firm as they appeared…

I instructed this firm as they appeared more professional than most of the other builders I have dealt with in the past. They are certainly a lot more expensive. They turned up on time and completed the work promptly, but have now left the scaffolding on my house because they are 'too busy' to take it down as they have a big job on elsewhere. They are unable to tell me when they will remove it. In common with all builders I have dealt with in the past, as soon as they have been paid, they push off to another job without finishing the last one. I am currently looking for another firm to remove the scaffolding which is a clear invitation to any passing burglar I would not recommend these people to others as although they have a superficial patina of professionalism, they exhibit casual indifference to the customer once they have been paid. Avoid.

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Mark W

16 April 2018, 19:23

  • GB

New Roof - Camberwell

Fantastic service, excellent communication, and the new roof is quality. If you are looking for new roof, or roof repairs then look no further than Chris Ball Roofing. Would definitely recommend.