The office staff (Mike) is great. But I've actually been a Storall tenant since Sonny (Mike's predecessor) back in 2005. That's 10 years. It would be nice to receive a {%} discount on my bill for my loyalty of 10 years; creating a loyalty club. The loyalty club could offer VIP'ers (like me) gift cards. The loyalty club could offer discounts for another anniversary with StorAll, anything to make customers feel valued. Overall, it great, I just dint feel appreciated as a customer. Food-for thought: You sometimes have to spend money to make money!

100% disabled veteran and live on a fixed income, Like the convenience but you charge too much

I like the location & the units are nice. However, in 5 years my 5 x 10 unit has nearly doubled in rent. It has happened so much I'ved lost count. Also, the location I'm at (Newcut in Louisville, Ky) charges me more than the price listed on the website. Other than the inflated cost, I haven't had many problems there.

Convenient location situated right on the bus line. I wish they offered covered storage for oversize vehicles such as motorhomes. I would willingly pay double what I am paying now if they offered this service. I wish someone would sweep away some of the debris that is littering the outside storage area.

When I was searching for a storage unit, I checked out a couple of places. Stor-All self storage was no doubt the best one I had found. The man helping me was so kind and helpful. The unit was just the perfect size and the price was just right. Moving my belongings into storage was so easy with the free truck and easily accessible unit. I highly recommend this storage unit to everyone and am lucky I found people I could trust with my belongings.

I have had nothing but great customer service from the employees and the Stor-All location on east Main Street in Columbus, Ohio. They are always courteous and always have a smile on their face. Great Job and Kudos to those who work out of this office.

So happy i found stor-all! i was close to where i was staying till i found my new place! i had never used a unit in mt hole 47 years of life! i had never used a u hall earth! i lot of first where going on for me! so if and when i ever have to use a unit again i would use the same place again! security and staff where grate to me! they treat you a person and not a locker number!

Overall I've been happy with Stor All. Not happy with huge rate/rent increases every year. Will shop around if much higher. Also wasn't thrilled when they started charging a fee if you paid cash! Website okay, a nice improvement would be availability to pay for partial month ahead (not just month per)

I moved several years ago for a job and found Stor all. It was clean and affordable and has great staff. The only issue was not much monitoring and someone tried to get into my units. I have not as any other issues.

Let me start off by saying my first going I was made to feel like I had know them all of my life,I can't remember his name but he was so nice.Then we had a lot of flooding here in Louisville,and they call me to check on my items to see if they where ok.i just hope they be around a long time and case I need them in the near future.I'm using them now and I like doing business with real nice people all of the people that work there are super nice. Thanks for making life easer