Syed at the warehouse was so helpful. The mattress was delivered this morning on time by two great guys with no fuss. I can't recommend Warren Evans enough

Super helpful friendly customer service both in-store and on phone. Good in-store experience, felt like nothing was too much trouble

No pressure to purchase mattress testing, assisted as required. We've always purchased our bed frames and mattresses from WE, and there's a good reason for that! We purchased from the new Borough market showroom, friendly and helpful.

Thanks for truly 5 star service from beginning to end. a really helpful team assisted with choosing the right mattress and bed base. Delivery time was really quick and the delivery team were super friendly and efficient. It's so good to be able to find great, personal customer service when everything else is just online. Thanks.

Great advice and a truly wonderful mattress. We had a Warren Evans mattress previously and dared to try a different brand after being lured in by talk of mattresses in boxes. Big mistake and we won't be doing that again! Luckily we were able to send the other mattress back and it was replaced by a soft, natural and incredibly comfortable one from Warren Evans. We had a quick video call with a member of the team who was super helpful in making sure we had the right product for us and our mattress was then delivered as soon as possible after Christmas. Fantastic service and we will definitely now be sticking with Warren Evans going forward!

A nice showroom which showcases the options without being overwhelming. Big thanks to David who was able to explain the differences in the various options and help us choose what we wanted.

As a first-time customer, everything about the service was perfect. Joe was helpful from the start and a great ambassador for the company. He knew everything, was patient, constructive and made us feel welcome. He inspired confidence in the company and nothing was too much trouble for him. He made this a perfect visit to Warren Evans.

I chose to have an online chat yesterday because I need a new mattress. I had been looking at hybrid mattresses from various well known suppliers but I was unsure of the quality for the price. I have severe back problems and mobility issues which makes getting to a showroom impossible hence I needed advice from a human, not a chatbot. I spoke to Dawid who advised on which support level should be best and reassured me with the 10 week free return policy. The whole experience was that typical of family business rather than big shed mentality, thanks for the help and I can't wait to sleep in my new bed.

Just had my 4th painting job done at my house by Warren and sons. Paul was so good with his advice and working in with us when it suited to do the job. So happy with Zam and his crew for doing such a professional job and keeping me up to date with what they had done and what was left to do with painting the outside of my house. Also Zam explained about the paint he used and why it was the best product for our house. I recommend Warren and sons to family and friends.

The furniture I purchased is decent, but not as impressive as I had hoped. While it's functional and sturdy, the finish and overall look aren’t as polished as the pictures on the website suggested. It would have been helpful to see more detailed images, particularly showing the piece from different angles. Delivery was on time, but the assembly instructions could be clearer. Overall, it’s good value for the price, but there’s definitely room for improvement in terms of product presentation and quality.