Very friendly customer service, not too pushy just very helpful

Dawid has been great throughout this whole process, arranging video calls to help me establish the right set up, and popping into the showroom and actually seeing how well made everything is and trying the mattresses makes such a difference. Thank you!

Very friendly customer service with great knowledge of each product and what might be best for me. They took time to talk me through different options and answer all my questions.

I couldn't be happier with my purchase of this bed - not only was it packaged securely to ensure no damage during shipping, but it's also incredibly comfortable and well-made.

surely these are the best mattresses in the world!?! especially if you live in blighty and care about sustainability. I absolutely love my new mattress & my daughter loves that my old one (10 yrs) is now on her bed. They don't deliver to my neck of the woods but were super helpful re:arranging delivery & gave me a discount

Over the past several years I have made a number of purchases with Warren Evens. Their beds and mattress are fantastic and their support team is wonderful! They are knowledgeable, helpful and friendly. I would highly recommend.

This is just the sales experience as the mattress hasn't been delivered yet. First we had a video meeting with Gul that went very well and I was then able to confirm a visit to the north London showroom to try the mattresses out. There I met Dawid who was most helpful and I was able to compare the Cotton 1500 with the Organic 5000. Although the isolation was better on the 5000 it was a heavy mattress and so I decided on the Cotton 1500 as an excellent compromise, with isolation that is still very good. Dawid was most helpful throughout and we were able to complete the sales process and confirm the delivery date. We are very much looking forward to our new mattress!

A great buying experience with genuine responsive customer care. Being able to talk to staff before and after any purchase is rare these days, especially when combined with competitive pricing and a quality product. If you value human interaction which you feel is genuine, positive and supportive go with Warren Evans!

I was delighted to find that Warren Evans had reopened - I had bought beds and mattresses from them in the past and the quality was fantastic. I love the ethos of this company and how they provide a free recycling service for old beds and mattresses and include delivery and assembly charges in your purchase. For my recent purchase I was served by Gul who was incredibly helpful from my initial phone enquiry through to my showroom visit to choose my bed & mattress. The company have added some great new bed styles & I chose a platform bed with retro legs which was exactly what I was after. Well done Warren Evans!

A fantastic company with outstanding products and customer care. The use of natural materials and no plastic in mattress production is so important, and Warren Evans seem to be the only UK mattress company with environmental, ecological and humanitarian values. The bed will last a lifetime, and I feel cosy and comfortable with it, even more so knowing that it's been made without harmful materials. The company, and all the staff, including the drivers and delivery guys, bend over backwards to to help and to be careful that everything is just was I wanted. If I could give more than 5* I would.