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Consumer

09 April 2024, 05:53

  • GB

Air filters hardly work

I mean, it was a nice cheap air filter, named performance air filter, however it really did the opposite, it let less air in, not more. my bike ran rich and hardly started with their ‘performance’ air filter.

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FAB FAB

20 March 2024, 16:28

  • FR

Verified

ATTENTION TAXES DOUANES

Attention, frais et taxes de douanes non inclus dans le prix pour la France !!! prix payé en euro pour filtre PP1871 expédition inclus 64,90 euros + 14 euros frais et taxes de douane !!! Prix affiché sur web TTC puis si vous ne faîtes pas attention, marqué en tous petit expédition hors UK taxes en +. Donc beaucoup moins chère de commander à un vendeur dans UE !!!! Attention aussi information vendeur sur référence fausse que 'on m'a conseillé ! Mon véhicule non répertorié pour la compatibilité ! En faisant des recherches et par croisement de références chez FILTRE : KN,BMC, JR etc, j'ai trouvé la référence compatible chez PIPERCROSS !!! Donc méfiance avec information vendeur Web Pipercross qui m'ont dit aucun filtre pour votre véhicule, puis m'indique une référence inadaptable !!! "on est jamais mieux servi que par soit même".

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None of

17 November 2023, 23:44

  • GB

I ordered a pair of air filters for my…

I ordered a pair of air filters for my vintage motorcycle, from another seller on eBay, they arrived to be two totally different foam materials. I emailed 'the Pipercross shop' who naffed off to say they don't make them they're just a stockist not their problem, well excuse me but if they are a genuine stockist of professional products they should find it their duty to stamp out FAKES. Pipercrossshop are basically a fraud and a fake of what they profess.

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Elliott Penn-Ashman

02 February 2023, 19:04

  • GB

Terrible customer service

Terrible customer service. I bought a filter from this company and when it arrived I was very unhappy with some damage it came with and the lack of performance or MPG increase. I asked for a refund very politely multiple times and refused each time. Do not buy from this company and save yourself from losing money!!!!!

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Lauren

02 February 2023, 18:59

  • GB

THIS IS A SCAM!

THIS IS A SCAM!! This product is very poor quality- had tears in it when it arrived and the performance increase is non-existent. I politely asked for a refund within 48 hours of receiving item and was refused multiple times. I am now left with an unsatisfactory product and a dent in my bank account.

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Kevin Vaughton

29 January 2023, 16:27

  • GB

Great Purchase,Very Happy

After a couple of recommendations i went for the panel air filter for my 2020 Ford Puma,so glad i did quick delivery,quick install car now runs so much better,MPG is back up, excellent purchase..very happy

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John House

10 October 2022, 16:23

  • AU

Saab 9000 panel filter

After 5 weeks with no idea if the item has been sent finally an answer to several email enquiries, a small oversight by Pipercross but when you're half way around the world it's a little disconcerting.

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CAROLINE FARNELL

23 March 2022, 20:54

  • GB

my filter turned up with very promt…

my filter turned up with very promt delivery and was in a realy well packed in a real nice box the fillter is made to hi stands and looks brilliant zakir at there customer service helped me with my order and was brilliant id defo buy from piper again 10/10 thankyou very much

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Anh Nguyen

25 January 2022, 16:19

  • GB

Arrogant customer service. Never again!!

Bought a 5 litre bottle of oil from this store which arrived damaged, with oil leaking everywhere. Refund refused. Asked me to return a leaking bottle of oil?????. Absolute arrogant customer service. Avoid these clowns at all costs!!.

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Simon

19 October 2021, 02:44

  • GB

Poor product knowledge and website errors

I decided to buy from the official supplier, but that was a mistake. I entered my exact car details, and was offered just one product. I bought it, and clearly it was the wrong one for my car. A quick search on the appropriate car club forum shows this isn't a new issue. The seller is refusing to pay the return postage, even though their website 'sold' me the wrong item! I ordered the 'right' item, but after taking my money, I was told it was out of stock for two weeks. Still no refund on either item, so now it's a PayPal dispute or a Section 75. If you do want a Pipercross filter, there are plenty of resellers who give better advice and oddly - are a bit cheaper.