Technician did very good job installing…
Technician did very good job installing window and door sensors tested alarm system and explain in details how alarm work.
Installation date was CHANGED without notification
The Technician who installed the upgrade was great. very professional and knowledgeable. However, the person who scheduled the appointment put in the WRONG date. I spoke to customer service on 2/13/25, and was given an installation date of 2/20/25. BUT, the Tech. showed up the next day, 2/14/25. We had to give up another appointment, in order to stay home to complete the installation.
Good
Good service, informative, however, I don’t hv a printer & was nt able to print alarm pad instructions
Great service
My installer came out and installed a new outdoor camera as well as an in door camera. He was very polite and professional. What was even more impressive was how he workers in inclement weather with no hesitation.
Omar did a great job
Omar did a great job explaining the system and answering my questions.
the installer was excellent
the installer was excellent. very knowledgeable kind and courteous.
Installation Great, Customer Service Average
Technician who installed the system was great. The operator who I needed to talk to for getting the app to work was average at best, didn’t even call back when she said she would.
Slomins Installed an Alarm system that never worked.
Slomins Installed an Alarm system that never worked. Then then wanted to be paid and have me honor their 5 year contract when I never had a functioning alarm system . Only thing the Co cares about is locking you in for 5 years and not performing on their end. They will then try to sue you based on their contract. Please see other reviews on Google or Yelp which they cannot control. Stay away at any cost. Plenty of better companies to do business with.
Very professional
Very professional, nice, explained everything he was doing and I had aa problem with my old system, so the technician replaced everything that was old.
camera installed totally useless
camera installed totally useless. The phone alarm goes off when cars pass on road. I've turned sensitivity down but still goes off and doesn't go on when someone is in driveway. I am completely dissatisfied with this as it does not give any useful information at all