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SueReview

06 October 2021, 15:21

  • GB

Poor Customer Relations

I inadvertently signed up for All You Can Books without realising I was committing myself to monthly payments. I think I had to put in credit card details just to view their library. Very soon after I became seriously ill for several months. Nine months later I discovered I had paid out a total of $180. I did not download any books. I did not use this service in any way. I explained this to All You Can Books, hoping for a refund, or at least a partial refund, as a gesture of goodwill. NOTHING has been refunded. They may well provide a good audio book service, but their compassion and customer service are non-existent.

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Holly

16 September 2021, 08:53

  • US

Awesome selection

Awesome selection. An audiobook for everyone.

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Madison

15 September 2021, 02:38

  • US

This company stole money from me and…

This company stole money from me and they refuse to refund it because of their "terms and conditions." I never used their service even once, which they can absolutely see on their end, and attempted to cancel it immediately during my "free" trial after I saw bad reviews online. To my knowledge, it was canceled and I wouldn't have to worry about it anymore. Fast forward to a few weeks later -- I should have made them give me proof in writing of this cancellation request, because now they are saying they will not refund me for this unauthorized charge for a completely unused service, which I had a full conversation about over the phone. Now I have to order a new credit card because I do not trust them with my card information. Go elsewhere for your books, it's not worth it. I'm just thankful it was only $20 before they could take more, as I have seen other reviews where thousands have been taken from people's accounts. DO NOT TRUST THIS COMPANY, THEY ARE A SCAM

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Sydney

14 September 2021, 20:17

  • US

I just discovered this audio book site

I just discovered this audio book site! I love listening to books. I can listen to a whole book in a day where as if I read them it would take me a lot longer. I am so excited to get to download and listen and re-listen anytime I want!

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David Byler

07 September 2021, 17:00

  • US

This is an awesome company and offers a…

This is an awesome company and offers a great value for the money. Amazing!!!!

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Francois Gerke

02 September 2021, 15:41

  • ZA

Was quick and easy

Was quick and easy. So far so good

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Netty's Story

30 August 2021, 05:40

  • US

Ok first time user

Ok first time user

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Lois

18 August 2021, 08:19

  • US

Its great to have all the different…

Its great to have all the different kinds of books and podcasts in one place!

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Charles Taylor

08 August 2021, 17:23

  • US

Exceptional!

Exceptional!

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Rosalio Inojosa

08 August 2021, 14:53

  • US

I don't have an opinion yet: just starting

I can't have an opinion yet. I'm getting annoyed