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Lia

27 August 2024, 01:07

  • RO

Sunglasses Order

Reliable, safe transaction and quick delivery

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Costel Angelin

22 August 2024, 01:03

  • DE

I am really happy with the purchase

I am really happy with the purchase, all inside the box, full nice presentation

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Customer

09 August 2024, 00:00

  • RO

The best products with best discounts

The best products with best discounts

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Iulian

06 August 2024, 02:27

  • RO

Thank you so much for your service

Thank you so much for your service! My Ray Ban is fantastic!!!!

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Sinziana Nastase

02 August 2024, 15:42

  • RO

Great place to shop for glasses

Good selection of products, order shipped on the day mentioned by the confirmation email and arrived two days later, super smooth and simple to order

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Alex

02 August 2024, 15:17

  • RO

Everything was fine

The sunglases delivered in time, no unpleasant surprises. I recommend them

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Paul Eugen

31 July 2024, 00:11

  • RO

Excelent experince

I had a very good experience. I received the product quickly and in good condition. The price was the lowest I found, and trust me, I checked many sites.

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Marius Babosche

28 July 2024, 20:50

  • RO

I had a very disappointing eDisappointed with Customer Service and Warranty Handlingxperience…

I had a very disappointing experience with Edel-Optics. I purchased a pair of glasses for my child, and the frame broke shortly after purchase. Our certified optometrist confirmed that the breakage was due to a manufacturing defect, not misuse or external force. Despite providing a confirmation letter from the optometrist, Edel-Optics refused to honor the warranty, claiming without evidence that the defect was caused by mishandling. We have been ignored and treated with a lack of respect even after requesting a prompt resolution. We plan to contact the Verbraucherzentrale Bundesverband and other consumer protection authorities across Europe to defend our rights. It is unacceptable for a company to treat its customers this way, especially when dealing with essential health products for children. I strongly advise avoiding this retailer until they improve their customer service and warranty practices.

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Jeno Galatz

25 July 2024, 15:29

  • RO

Was realy sceptic , until i got my order...sooner than expected

Was realy sceptic about fraud ,and fake product but my opinion changed after i got my shipment. I ordered with UPS Express Saver because it was written that i get in 2 days. I made the order on 22.07.2024 at 15:59 and the processing started instantly, i didnt expected so quick delivery as today i got my shipment 24.07.2024 at 9:29. So it was extremely fast as it comes from germany to romania. The product is absolutely genuine and with all the accessories from box with seriall labels and genuine ferrari/rb logo ,made by quality mat. the storing case is also made from soft touch leatherlike material (probably leather) ,with original embossed RB logo on it ,the inside is made from very soft touch smooth fabric like material also didnt leave any debris like fake ones and the leather material is just very soft again in comparation with fake ones are more firm ,sturdy and the rb logo isnt embossed just printed, cleaning cloth with ferrari logo ,cert.of authenticity , user manual . I checked the whole sunglusses but its realy a v.h.quality RayBan product ,Polarized- you can notice it in lightrays , the rayban /ferrari logo on the lenses are genuine ,not like on fake ones, (fake ones can have it quite nice logo too) ,the temples are made from carbonfiber with id numbers of size/model/made by and the rubbered tip with embossed rayban logo,also outside the temples are the separated piece of rayban /ferrari logos sticked. Its an interesting thing that when you close the temples thay didnt touch with tips the inner side of the lenses , things which is friustrating on fake ones usualy.The frame is made very precise and you can seee the quality of the production its H.Q. So im happy that i finally decided to try this company . My opinion is a trust to edel-optics.ro (.de). I also contacted 3 times the custommer support by phone before my order for information , and all three times i could talk very quick with an agent , which tells me that even in case of ups express saver order i will probably have delay of about 2 days because of busy period, even that i got less than 2 days in total :). I could track on website and on ups site the shipment status right after the order and refreshed instantly even after a couple of minutes it was refreshing to new statuses , finally after few hours departed to airplane the shipment ,so everything it was responsive and abowe my expectation . One scary behaviour it was at the order state when i wanted to choose Paypal payment method it gave me constantly an unexpected error so i was realy aware of a probable fraud , finally i opted for credit card payment which was succeeding at first. So if someone hasitate to trust or not i can offer my good review. About the proofness of genuinuty ? If this product is Fake , then there's no Original one made Yet :D

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Nechita

25 July 2024, 11:55

  • RO

10……

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