user image

T M

07 September 2023, 05:16

  • GB

Excellent customer service

Excellent customer service - Aaliyah went beyond and above my expectations. Thank you!

user image

customer

25 August 2023, 20:00

  • GB

great customer service

great customer service, really responsive and helped solve my issues very quickly.

user image

customer

23 August 2023, 01:06

  • GB

Called me up and salesman joe was very…

Called me up and salesman joe was very nice helped me with any questions I had

user image

Eve Swords

18 August 2023, 22:05

  • GB

Great customer service

Huddle's customer services are just exceptional! Such a convenient service and made our lives so much easier. Great company all round.

user image

Carol Neave

18 August 2023, 00:39

  • GB

Convenient but super expensive

Convenient but super expensive, rates and standing order charges. Energy graphs not updated regularly enough. Final usage graphs say I’m in under use by £1300 so expect that back at end of contract but no only due £630 ? Very misleading information for students. Prices/usage rates constantly changing. No reduction in price from 1st July when every other energy company reduced theirs. Quick end of tenancy statement but still expect payment of my money within one month.

user image

customer

17 August 2023, 23:12

  • GB

Terrible communication

Terrible communication, gave me the wrong quote multiple times. Then demands a hefty cancellation fee and try’s to justify it by claiming I was informed which I Wasn’t. Company that robs students and tries to justify it. Don’t use huddle.

user image

Gina Cruickshank

17 August 2023, 04:39

  • GB

Dealing with my sons final account for…

Dealing with my sons final account for his student room , Jade helped so much. She kept me informed and ensured a fast and smooth refund transition. Both my sons have used huddle during their university time and I would highly recommend them.

user image

customer

16 August 2023, 19:17

  • GB

Poor account set up process

Difficult to navigate the account sign-up. Could not change dates to be appropriate for when our tenancy started. Could not change tenancy details it automatically filled out old tenants details that were wrong. Misleading price quotes. Inappropriately assumed we were splitting the bill

user image

Daniielle Stewart

15 August 2023, 02:27

  • GB

Brilliant customer service!

Spoke to Joe on the phone today, he helped me navigate my choices and provided insightful and helpful information. Amazing customer service! Thankyou.

user image

customer

09 August 2023, 23:17

  • GB

quotations

Was given the wrong quotations multiple times, not the sales guys fault as the system had the wrong information but shouldnt have, joes a nice guy tho