Lovely to see chairs completed on arrival instead of put together crsp stuff very well made

Fantastic customer experience. I was in the process of moving and needed the chairs to arrive on a specific date and this was kindly arranged. The customer service from Charlie was really great and made the entire experience feel more bespoke. Wishbone chairs came exactly as described and no building required. Highly recommend and will be shopping again!

Very excited to receive my lampshade, easy to fit and looked great. Unfortunately I hadn’t thought about the play of light on an open weave structure and as I suffer from migraine visual auras I couldn’t look at the shade in case it brought on a migraine. Sadly had to return which was an easy procedure. Would be happy to purchase other items in future.

The whole experience was easy, quick and understandable. I found the site simple to find and see the products, ordering instructions were clear and I received a confirmation email within seconds. Delivery was fairly fast and the product is exactly as shown on the site!

Amazing customer service throughout. Always very quick to reply to my queries and have bent over backwards to help make ordering etc as easy as possible. We love the moses basket as does our little one. Packaging lovely. Couldn't recommend highly enough.

Wonderful company, service and products! We bought some lovely chairs in the sale and were slightly nervous as we couldn’t see them in person before buying. We shouldn’t have worried, they’re gorgeous. We requested a slightly delayed delivery due to moving house and this was arranged for exactly the right day, no bother at all. Highly recommend.

I ordered two dining room chairs for my daughter's new house in London UK and she was pleased with them, so she requested two more. I ordered them, but only one was delivered. There had not been a prompt and effective response to her queries. As an update - the company did reach out to her and confirmed the error and organized a new delivery date. A very positive outcome!

I ordered the Bali headboard and was not disappointed. I’m so pleased with it and can’t wait to put it together with my new bed. Delivery from this company was very quick and item was well packaged. I would recommend using The Rattan Company if you are looking for something different and for good customer service.

Such lovely quality and exactly what I was wanting for my little girls first big bed! Customer service was also really good and very quick delivery, well packaged and really liked the lack of plastic used in the packaging for delivery.

The bamboo rocking crib and woven baby basket came by their predicted delivery date. They are both beautiful and excellent quality. We are delighted with them and cannot wait for baby to arrive and for us to begin to use them. We would definitely order from them again!