An absolute scam. I ordered a jug, money was taken. A month later, no shipping details, order still says “awaiting fulfilment” I’ve sent numerous emails, I got a response on my third attempt to say “sorry, it was shipped 2 days ago” 2 weeks later, nothing. Sent 5 more emails and enquiries through customer service. Radio silence.

I ordered these two gorgeous wine glasses online And got them within 2 weeks. Loved them

Ordered the Lollipop Glasses, took over a month to receive (didn't even get given a tracking number). Half arrived broken, emailed about replacements. No responses. Follow up email, received an apology and that new glasses will be sent out. Still nothing. Followed up a month later for just a refund because not getting them to then have a apology sent to me. It has been 5 months and all I have is broken glasses, no replacements, no refund, nothing

The tumbler I ordered is beautiful. My two companions who were here when I opened the parcel are jealous. Just what I was looking for. A treat to drink from such a lovely tumbler.

I've ordered a product March 11 and received a confirmation email, but there was no follow up to the email about shipping. I emailed customer service twice, reached out through Instagram. Finally got a reply to say my product is being made, but once again, still no idea when I'm getting my order. It's been a month. This is the kind of site that has beautiful imagery and sucks you in with anesthetics, but there's not a lot of substance to it.

The products are lovely but what stood out was the service. One of my glasses arrived broken. I emailed a photo through, and a replacement was sent out very quickly.

I ordered two of the lollipop fun & colourful coupes and one arrived broken. I was sent out a new one and it also arrived broken.

Great product range. Speedy despatch of items. Prompt and professional response to queries. Definitely will shop again.

I love the lilac Bulle mug I bought. It’s very good quality, a good size and looks so cute! I have it on my desk at work and get so many compliments.

Very fine, thin, don't seem good quality at all very disappointed!