over all very easy , was a little sceptical at first but design and lay out was on point with what i was looking for , easy communication , of course they try to up sell but that is not always a bad thing, they are a one stop shop with design, prints , cards etc The team was nice to have more than one person working in diff aspect of what i needed and all come together great , Fast courteous and professional over all happy with the experience and would have no further hesitation to work with this group again

My logo design turned out beautiful. I’m excited to use it to represent my business. My project manager Ms. Susan Hughes listened carefully and always answered my questions and concerns immediately. The communication and skill at this company is great.

as a new client located in Canada my first experience was absolutely amazing, they are professionals at what they do and trustworthy I highly recommend them.

The communication was amazing!! I will definitely use them again and I look forward to it. The logo that I picked was stunning. The only issue I had was which beautiful logo to choose from. It was hard but that's a good issue to have. :-)

The experencia is was great

Alexander was amazing to work with as he took the time to listen to my needs, took notes, and the cycle of designed continued through and through until it felt good to the company and team. THANK YOU from the bottom of my heart with all the time and effort you and your team help with the vision of Marcus J Creations.

I love the logos that I ended up with (I came with the intent to purchase one logo and ended up falling in love with a similar pride-themed logo which I ended up purchasing separately). I came with a very specific idea but was open to other options with some general themes I provided including a specific colour scheme. It took a lot of repeated back and forth for adjustments to be made despite providing detailed, pointed feedback including screenshots (if I provided a list of 5 things that needed to be adjusted only one or two would be actioned, the rest of the feedback would be ignored). I found this incredibly frustrating as I believe it may have only taken 2-3 drafts at most if the feedback had been actioned, or the guidelines for the logo were followed (ie. use these colours only, use these images to create silhouettes etc.). Instead more than 14 different drafts were sent to me (I was very close to asking for a refund and taking my business elsewhere - as all of this back and forth was a massive waste of time). The process took about 5 weeks compared to the week or so I was expecting. I'm glad that I purchased the package with unlimited revisions as I don't believe I would have ended up with what I was looking for within a few revisions based on the experience I had this time around. I also found that after addressing an error - it may potentially resurface in another draft down the line - so be sure to review the copies you receive for EVERYTHING. I understand mistakes happen and they may have utilized an older file for part of a revision or layer of the logo - but this happened twice with things that had already been addressed. I will say that the team I worked with was typically very quick with turn around for their drafts, as well as when errors were made with the final files they were corrected by the next business day. My suggestion is do your research on copyrighting and what you actually need for your business. They will offer you a wide variety of services and additional add ons once your project is complete (none of the offers matched up with my business's needs). I provided feedback to a couple different members of the team on my experience. I was told I'd receive phone calls from the project manager and didn't receive one or a courtesy message that this would need to be rescheduled. When providing feedback over the phone I felt like this was dismissed by one team member and was just given a generic 'we'll do better' type message - nothing I said seemed to be taken seriously. When I spoke with someone else later in the project (not the project manager who was supposed to be connecting with me) they responded more favourably and offered to make some adjustments to accomodate the second logo I was potentially interested in. I'm really on the fence if I'd use logocosmic again due to the feedback issue, and the time wasted with back and forth. If you have time to kill and the patience for that level of back and forth definitely use them as I do love the logos they came up with. Hopefully they are able to make some changes to how they provide feedback from customers to those working on the logos as this would have allowed me to score them much higher.

Pretty solid experience with these guys! Paid for a more developed package and I feel I got what I paid for. Now mind you, they will also offer you many other things - if you need them, great… If not, they are happy to work on the requested / needed items. Susan Hughes, Anna Heaves, and their Team worked on my project and everything turned out as promised. Would recommend them to help your branding as they did for me and my small budding idea. :)

Everyone on the team was very helpful in putting my vision together. I was able to get my logo design out together fast. Susan was a big help and took the time to call and listen to my ideas.

Hey i would to big up the base camp crew thank you for all the effort yall put in my logo im loving it yes Alex thanks for always being ready to answer my calls and thanks for calling me to get what i was asking for 😜 i will be back for the new year🙏