Verified
They assured me my pitched item was…
They assured me my pitched item was going to be delivered and it was thank you very much.
Verified
It was easy to find what I needed
It was easy to find what I needed. It was delivered on time with a great letter from the CEO and a discount on next purchase!
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Question of ethics
Car stereo was defective. Talked with John.tried 2 find another make. Viewed 10 different makes. All out of stock.John Made promise & didnt keep it. Finaly talked with Nick. He promised full refund and an email confirming full refund Never got it. Appearsl to me, promises are false. You donot have a unit with all of my needs. How do i get my money back? Im still within my 90 day guarantee peroid Thank you Frank
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Awesome product and fast shipping!
Awesome product and fast shipping!
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It didn't fit like it said it would and…
It didn't fit like it said it would and am not happy about it
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Everything went well
Everything went well. Fast shipping was the most important thing to all buyers. Thanks again
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I called a technician and he helped me…
I called a technician and he helped me and worked great! Thanks again!
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Great Company
Extremely easy to order and finance. Very excited to be able to upgrade the sound systems in both of our vehicles. Next will be my pickup that is only used on occasion. Thank You
Verified
Third time I've told this
Third time I've told this. I received two power bass 8 inch dual voice coil subs. One was damaged when I received it. Sent both back. Their tech guy said I damaged the sub. Not so. I never used it. It didn't work. Sent both subs back to onlinecarstereo. They also said I sent a different sub back too. Said serial number didn't match what they sent me. ( Not my fault) I sent back what was sent to me originally. So......they would not refund or replace the subs. So I paid to get the same two back. Onlinecarstereo blamed me for the damage and wrong serial number. .....if they can live with it. I can live without it. So I lost about two hundred bucks......when I received the two subs back I disassembled the bad speaker. The problem was the voice coil wire was broke. The wire is about .015 thick. I'm not sure how it was broken. But not by me. I never used it. So onlinecarstereo is wrong. None of the issues with either sub was my doing. So that's why I give one star. Should be no star. Again..... didn't appreciate being blamed for the whole issue when I'm innocent. Stephen Roberson. From north Carolina 27889 Ok....I reached out to onlinecarstereo. As they offered in their last reply. (Twice). They have not responded. So I'm assuming they didn't mean what they said. I guess we're done.
Verified
Staff
Staff . Very helpful, showed 1 item on hand, employee confirmed in stock, and I placed the order what was sent out ,I received earlier than expected, great experience. I was pleased with the Price.