I realy liked the perks..They stopped that and now they do say they have perks so you can get reward cards. Why can't I find that link anywhere? In search it sayd log in. I did and it takes me to my bill with no option to rewards.. On a different link I found a page that will not open ..cloud error. Whats going on with that?.. Hot summer in texas and freaking high bills . i am not a new customer either been with them for years

You took advantage of my elder mother who is on disability, then jacked up her bill to such a ridiculous amount!!! Then when they disconnected her electricity in the heat they told her wrong info! I'm going to parrot the rest of these people here and say shame on you all! Edit : After trying to get the over $900 bill worked out, it is now almost October and the bill is over $1000! We will be attempting to file a civil lawsuit!

I can tell you that the sales process is really pushy and based on lies. The salesperson knew in advance that I was moving out prior to the 12 months, so he assured me that it was ok as long as, the company could not service the area I was moving to. He offered me in march 2022 to pay the early cancelation fee of the other company ($149 USD) in a reimbursement format, plus no cancellation fee at the end. After the conversation, I did everything they told me and they even send an email telling me that this “cancellation fee reimbursement” will be charged in my last statement. I called back and customer support assured me(again) that the reimbursement will not be charged at any moment. After I moved (just as I told them in advance) they charged me the $149 USD, after calling back we settle 75 USD less on this fee (so thanks to Amita), however, I feel the responsibility to tell you that if you want to do business with them be very careful with the small letters on their sales process, don’t trust anything they’re telling you unless you can have that in a formal email or somewhere. I end up paying $75 USD for being a fool and trusting the other end of the line. As for the electricity bill, they help me to pay a little less every month, and I didn’t have any other problem with them. That is why I'm not giving them 1 star, however, any good service they provided for me was overtaken by the unethical sales process.

I signed up at Sams Club. The Just Energy rep lied about the current electric rate from BGE, stating it was $0.32 per KWH and that my bill would go down. BGE only charges $.0782 per KWH. COMPLETE SCAM, RUN AWAY FROM Just Energy Update: Lilly L from Just Energy social media sent me generic response that they are trying to reach me (another lie), and she included a number to call for assistance. It is the number to the main line, and no one answers the phone.

Poor company, my first moth bill go up 3 time , I don’t why Sam’s club let this kind company to get in Sam’s club

This company is shady AF. I called ohio edison to see why my bill was so high never been $124 and last year it was only $43 and they said just energy charged me $89.00. I signed up at Sam's club and the shady reps lied and said it makes your bill lower and u save money. They said nothing about the 89.99 per month smh. Called customer service and refusing to delete the charge despite telling them not all the correct information was presented. I would have never signed up. I immediately canceled but now stuck with the bill smh. These reps are trying to get paid and credit by lying about the company. Be aware. Tell them to screw off if a rep tries to talk to you smh. Thank say I have to wait 10 days for a gift card. Stay away from this shady a$$ company

Sam's Club rep didn't tell me about $69.99 threshold fee if I went over 700kw per month (I do that every month). Ended up paying $60+ every month. Should have stayed with Energy Harbor. Shady company. Stay away!!!

I was paying 11 cents for kwh With my current company before their salesman approached me at Sam's club and promised me that I would pay away less than that which I found surprising given I was paying a low rate... Then he went on and showed me other people's bills and how they were able to lower their bills by showing me screenshots... I tell you folks these salesmen will do anything their liars full of sh## don't trust the right now I am stuck with a contract and pay in double what I used to pay.

This company has the highest bill I’ve ever had. My bill this month is $600. I will be leaving very soon!!!!

I signed up at Sam’s Club, I was skeptical at first but definitely made the rep work for it. Rep was kind enough to read over the whole contract & made sure I had an understanding of everything before signing. I’ve had Just Energy for the past 4 summer months and can definitely say I’m saving much more money since being with Reliant. Signing up for the free nights plan has been the best decision because there is no additional TDU delivery charges, which was one of the main reasons my bill was so high with Reliant. If I’m seeing savings in Texas’ hottest months, I can’t wait until the winter time! Not only am I saving on my electricity bill but also received Gift cards from them!