Olly has been super helpful and was able to explain everything to me clearly and put my mind at ease. Very patient and clear when speaking so I know exactly what is happening with my money.

Matt was very helpful and answered all our queries.

I can honestly say I’m at the end of my line with homebox and/or billing better. I have sent over 100 emails and made numerous phone calls to this company. Rosie, Alex, Becki, Eden all very unhelpful!!!! I can’t believe how unhelpful these so called professional companies are. They just don’t care!!!!

We moved to our current flat recently. Since we were in the student's accommodations earlier we never pay bills alone. So we struggled to find a way to set up our bill. We found out about Homebox through the agent. We contacted Homebox customer service and they provided a pleasant service and directed me to Joso Wesley. He did a great job for us. That is a nice and informative explanation. Especially, as a non-British I struggled with the British accent most of the time. But he explained everything clearly and patiently. I appreciate his service. Thank you very much Joso.

Homebox contacted me to be my agent in order to be paying my utilities bills on my behalf, they have deducted £173. 56 twice from my account and the electricity provider is still sending bill to me. I've sent several mails to Homebox without response, I also chatted them through their portal without any response. I'm beginning to doubt their integrity because of the mess they've caused for my family .

I had a fantastic experience with Olly Howard while setting up my utility bills. He was incredibly knowledgeable, patient, and efficient throughout the entire process. Olly took the time to understand my needs, offered tailored recommendations, and helped me save money. His clear communication and friendly approach made everything so much easier. I highly recommend Olly for anyone needing help with their utilities—an absolute pleasure to work with!

Olly Howard was very helpful and friendly, discussed my options and helped set up my account. Thank you for your help.

It was difficult at first, but you provided me with help and support

Olly has arranged a call for us to set up my utility bills. It has been extremely easy as he went through everything with me on call and made it easier for me. Thank you Olly ! Definitely recommend to book your call with him to set up your account as well

Olly is lovely to work with!