ABSOLUTE DISGRACE OF A COMPANY! Without a doubt the worst company my wife and I have dealt with. Despite a number of calls, emails and complaints about not moving our electricity onto a variable tariff they have yet to do so and continue to charge us a fixed rate per month for the last 4 months. Each time we call the lack of customer service is APPALING and they are reluctant to do anything we ask. We are now going through the energy ombudsman to take the action needed as they refuse to change our tariff. I would NEVER recommend this company to anyone. All their reviews are fake and carried out by current employees hence they have only done 1 or 2 reviews. Actual customers all rate it as 1 star. Don't ever enquire or use their services. They will scam you and steal your money without giving it back!!!!!!

We spoke with Joso Wesley today who was delightful - informative, friendly and took time to answer our questions. Thank you Joso, you've made our lives a lot easier as we settle in to our new flat :)

Daisy Baker was very helpful

Joso helped me set up my account with homebox. He was very positive and answered every question in detail

Georgia was very helpful and ready to support me and I was interested in the offer

Recently, I had the pleasure of speaking with Tyler. Tyler was not only knowledgeable but also exceptionally clear in explaining everything I needed to know. I would especially mention his expertise and good customer service as well as nice conversation, leaving no question unanswered and no doubt in my mind about my options. It's rare to find such dedication and clarity in customer service these days. Highly recommend speaking to Tyler!

Was very good and quick responsive

Oliver Hodgson was so speedy with his replies and really helped out a lot in setting up, making the move in process into my new place super efficient!

Had Joso he was great helped me out when I was confused and made sure to follow up great service !

It was great and so easy to do. Thank you