Total nightmare. So far I’ve lost 15k or so dealing with these people. First in sales due to them assuring me the buyer had a mortgage offer. 4 months later no sale and many thousands down. Then they misrepresented how my flat was going to be let. Run like the wind. Rude staff and terrible terrible service.

I am very disappointed with the Camden branch's lettings department after signing up to rent out my studio flat. Firstly, I happened to be there when an agent was showing a potential tenant around but he failed to mention the large cupboard outside the flat which is ideal for storage. When I flagged this up, the agent said 'he forgot'. The admin person only highlighted that I needed the new electrical safety report days before my tenant was due to move in and suggested using London Residential's recommended electrician at a cost of £200. When the flat needed rewiring, his quote was almost double the fee the electrician I subsequently used. I also lost rent while the electrical work was being carried out. As I was their client, they should have highlighted this when I first registered with them. Last but not least, I have complained several times, and the lettings manager has failed to answer my email detailing the problems I encountered - although I have asked for an explanation on more than one occasion. I would not recommend using this agent if customer service is important to you. £1,200 in commission from me and they can't even respond to an email.

Great Service, We been working with this company and never had any issues as well as they are always happy to help. Will definitely use them again to manage our properties. Thank you

I have been impressed with London residential over the past few years for managing property. Mishaal Mehmood has always dealt with my queries efficiently, professionally and supportive manner. A big thank you to Mishaal for all her hard work and professionalism.

I have a property portfolio that I have recently moved over to London Residential for Management. I have been using them now for a few months and all is going very well. Their communication is excellent. Property issues dealt with swiftly and their paperwork and payments are on time every month. I was unhappy with the previous agent I used. But very satisfied with London Residential. Very happy to recommend.

We have been with london residential now for over 10 years as a landlord and can honestly say the whole time has been a pleasure and a great experience.

“ I have always found that the advice received by the team to be very honest and reliable”.

I've owned a property which has been managed by London Residential Management for a long time. The quality of service has always been great. They have been exceptional during the pandemic - I was dealing with Stephanie today, who was particularly helpful.

Very happy to deal with these people, they helped me a lot!

Mishaal Mehmood is always a pleasure to deal with. She is very efficient, and always responds to any queries I may have promptly. I would definitely recommend using this company.