ABSOLUTE JOKE OF A COMPANY, TAKES WEEKS TO RECEIVE YOUR ORDER EVEN AFTER PAYING FOR TRACKED 24, THEY SEND YEARS OUT OF DATE VAPE JUICE THAT IS NOT DESCRIBED ON THE WEBSITE TOO. NEVER REPLY TO EMAILS AND NEVER ANSWER CALLS. **BUYER BEWARE**

This place don’t even deserve no starts at all!… poor customer service I paid £4.99 to get vapes delivered early 1-2 days on the 24/03/2025 took a week l! Sent 3 emails no reply sorry there late no updates nothing!… I rang the shop up loads times no answer! When I did get through woman wasn’t no bothered on the phone lied to me said they will come today then tomorrow don’t want to listen to what I had to say don’t offer me refund back for xtra that I paid she didn’t have a clue what she was doing. Then I rang again cause I got sick of waiting she then lied again saying that they had already been shipped when they hadn’t then…..I rang again spoken to the bloke then they shipped my order Saturday! When he told me I would receive Saturday. Which I didn’t get Saturday I got today 03/032025…. also they sent me 3 xtra vapes free just random flavours yeah cause I’m gunna smoke them 🤦🏼‍♀️ that’s why I ordered full box of the same and also told them on the phone same vape flavours please I will never ever order from this place again wasting my time energy and money!!!! DO NOT PURCHASE FROM HERE!

I have only had a good experience with this company. A couple of times they didn't have what I ordered but they called me so I chose an alternative, and they let me have a more expensive vape instead which is great customer service. They can't be beaten on price and I wouldn't use a different company

Never sent me the order and refused to give the refund.

Do not buy from them, scammers. Ordered on 13th feb 2025, Evri lost the parcel, got in touch to let them know Evri has lot parcel, till today they are promising to send replacement. Its 28th Feb now, asked for refund and now they have stopped contact

Don't have any stock and send you random products to prove they delivered 'something' but not actually at all what you ordered. Unfortunately for them, MasterCard made the right call. They ignore calls and emails. Just an atrocious bunch of charlatans.

Great website to order from. Always a speedy delivery and help out in any way they can!

Had faulty vape. Ooozing fluid out and hissing.. contacted them via email. They replied the first time wanting order number and picture of vape which I sent but then no reply but a reply saying undress unknown address. Have emailed another 2 times and still no reply! Will never use again! EDITED and just received an email to say that you now need to pay with bank transfer! Dodgy as f@*k

I received faulty devices recently and tried to contact them. I've been told to upload the pic but got no response for three days now. Firstly, they will ask for time to call back and secondly, they will not pick up the phone. After 2more days, made contact to their Manchester office and the guy told that he would solve the problems if he gets the details in his number. I did but 3 more days passed. Again I could reach to another colleague and again I had to upload all the details to her designated number and she promised to start the return process before closing. Since I have not received any updates, I found to explore their service in detail on Trustpilot. Its such a pain and really worried about my money.

great service and quality after care thank you!