poor services. no value for money. very slow and unstable internet. is the worse of all the internet we have used

Highly unstable service with zero compensation for an almost 10-20% guaranteed downtime and almost 40-50% below par speed. Only being managed while alternatives are sourced.

Epileptic service

Crawling network, intermittent stoppage, Incessant blackout. Cannot open pages, crawls!

It started with very smooth output but has so much dwindled and network these days is so slow and output very frustrating. Suggestion: I f only you could revert back to the good old smooth and fast network we use to enjoy from you. Implications: I suggested your services to lots of people that subscribed, but I can't boldly do that as it is now.

Th internet service has been very bad past few months. Hours and days of downtime experienced and they were never compensated .

Dotmac is a great isp, always coming up with great innovations on daily bases.

Your customer service is good but your network fluctuates. We believe it will get better

The service is great with very infrequent downtime which does not usually last very long. Although the band with has been increased recently which is well appreciated, there is still a lot of room for further increase. This is particularly imperative given that the competition (other ISPs) are offering much higher bandwidth allowances at more competitive and lower rates.

The service is mostly satisfactory, although there have been several instances of prolonged downtime over the past few months. Having said that, the response time of the technical support is encouraging