Outstanding service from a friendly team.
Claire and her team have delighted me consistently for several years. They are an absolute pleasure to deal with, and go beyond the extra mile to deliver truly outstanding service. I have worn glasses for decades but never before have I been treated so brilliantly. I can thoroughly recommend Hammond and Dummer if you want to be treated like Royalty!
Unrivalled expertise and customer care
The expertise and customer care at H&D, and the cutting-edge, specialist eyecare equipment used by the practice, simply cannot be rivalled by the big-name high street chains. I've suffered with keratoconus since my teens - about 45 years - and in that time I've had corneal grafts and, more recently, laser surgery in both eyes. I've been treated by more than a dozen eyecare providers, of varying levels of specialisation - and Claire Ranger at H&D was, by miles, the most committed of all them to finding a solution to my very tricky situation. At one point, about a decade ago, a contact lens "specialist" at Vision Express tried just two lenses for my problematic right eye - and then gave up, declaring that there was nothing further that technology could do for me, and that I would have to live with the failing vision. I consulted Claire - and she tried a couple more lenses, and a couple more after that ... until we found the right fit. Near-perfect vision, for another decade! In the past year I've struggled again, with age-related dry eyes making it impossible to continue with RGP lenses, but Claire has searched tirelessly, and found a new solution through a soft toric lens that I can wear 16 hours a day without discomfort. I can recommend her with absolute confidence ... and that's not just me speaking; it's the world-renowned Harley St specialist Allon Barsam too; the man who carried out my recent laser surgery (look him up on Google!). When he heard who would be taking care of me, post-op, he said: "Claire? At Hammond & Dummer? Oh, she's good - she's very good!" High praise indeed, from one of the top eye guys in the world...
I always receive excellent service
I always receive excellent service. Claire is amazing, as are all her staff. The venue itself is super elegant. There is a huge variety of designer glasses to choose from. I highly recommend.