Dear you, I am Agent1 from Serbia and I paid for the R2 terminal for you. I would like to know if it is in your company's interest to defraud over 9400 members who trusted you in the Balkans (Serbia and Bulgaria)? I don't know which people you have appointed as leaders in this area, but what I do know is that they misused the name of your company and in one day, without prior notice, doubled the amount of stakes for R1, R2 and the others, demanding that the members recapitalize the package and until it is done do cannot complete daily tasks or withdraw earned funds. A small part of the members did as told but they still can't withdraw the earned money. Considering your marketing, which you brag about your business and success in this way, you are characterized as fraudsters and a scam, and this will spread further in Europe. We have accounts with evidence of where the members' money went and we will turn your company over to international cyber crime. Of course, all this can be solved if you return the members their money or if you continue business as before. There is over $1 million in their three accounts that they stole from 9400 members and no one got the device.

I had a smooth experience with them for my install in October 23. All accredited, very responsive, but unfortunately received an email today that they have ceased trading and will be going into liquidation. If you received your handover pack with all the relevant certificates and warranties, you should be ok. If you hadn't yet you will struggle to contact them now, and thus have issues setting up the export with the Distribution Network etc

Despite promises from the sales department and reassurances re customer service, this was a very disappointing, hugely frustrating and stressful experience with poor and sometimes misleading communication and failure to take action when necessary during the installation process. The promise of customer support for the Solax products is also misleading - the major source of help is a Facebook group!

Friendly, knowledgeable and always quick to respond to any questions, Rainbow impressed me from the start to the end. The initial survey visit took the guesswork out - actually having someone at the house meant I knew that what was offered would fit on our roof. The on-site installation team were both friendly and professional, leaving our house looking as good as when they first arrived.

Nothing to say!

I cant speak highly enough of Rainbow from the first consultation right through to end of the installation. Took about 3 weeks from start to finnsh ,two day installation by a great team of lads , did a very tidy job, kept us updated at every point , asked our opinion and if we were happy with the layout of everything, we just let them crack on, they knew what they were doing, the end result shows that. Would certainly recommend

Rainbow sent an adviser who made proposals with highly appropriate variations to our original intentions. Once we had confirmed our order a fitting team attended promptly and quickly completed the work. It became necessary to move the panels a short distance to accommodate objections made by our neighbours. Rainbow attended again and made the necessary adjustments. The panels are making a significant contribution to our electricity supply. We are delighted with the service we have received. Rainbow provides an excellent office backup for its services.

Whole project took less than a month. 12 panels, 2 large batteries and an inverter. Apart from the solar, can buy electricity at night at a cheaper price and charge the batteries. I have not experienced a more professional and effective company, from the surveyor visit, quote, contract, scaffolding and installation. Excellent customer service team respond quickly to queries. If only all companies worked this way!!

Great experience from start (quotation process) to finish (installation complete). I have learnt a lot from the team and how the system works from end to end. Rainbow is a big company with talented professionals. We had a few installation and product issues which were ironed out and system works like a treat (as predicted). Thanks to the dedicated team who kept me updated throught the process. Special mention to the installation team who has done a great and fantastic job. The attention to the detail is very commendable. App watching has become an addiction these days. Most important thing to mention is that they have a dedicated Service team available to resolve any issues in long run, which gives peace of mind to the customers like me. Thanks to whole Rainbow team.

The whole experience from initial survey to the actual installation was simple and smooth. The installation team were excellent, working quickly and clearing up before they left. The team answered my questions and showed me how the "system" worked and helped to set up the SolaxCloud app on my phone giving me information on how the panels are performing.