I have ordered a number of times and the food is delicious, it always comes as expected and creates so much ease however I ordered the pasta making out as a present on 18/11/22 and it still hasn’t arrived. I received a follow up email to say it would be with me within 5 days. Three weeks later I chased this up, as it’s a Xmas present m, only to be told it would be with me on the 7th and that there were supplier issues. I emailed yesterday and was advised they would chase this up and get back to me. I have recalled today and spoken to the same person, Catt, who advises that the product is now in stock and would be dispatched ‘shortly’. I lack faith in this now due to the fact it’s been a month tomorrow waiting for an item that should have been delivered in 5 days. I have cancelled the order and won’t use this company again. It is not the service you expect from a premium brand.

Delivery was held up by postal strikes, meaning one meal arrived after its use by date. Didn't feel like eating it as it was a use by date, not a best before. Contacted them and they credited payment value to my account.

Swift reaction when there was a delivery problem, clear and courteous communication

Great food great customer service I would say it's a subscription service that should be made more promonent but lovely people great food xxxx

I ordered a Prawn and Nduja Ravioli and paid extra for a grande portion along with other orders via Uber Eats. The dish turned up cold, half full, hardly any Nduja which was certainly not spicy despite the symbol on the app page. All round a complete waste of money and poor product.

We tried 3 different pasta dishes, a Ragu /a sausage and fennel in a creamy sauce and we ordered lobster and crab (got substituted). But the flavours were exceptional. The quantities were good.

Useless company. We were given a gift voucher to get some meals as we had a newborn baby but they failed to deliver the pasta on 4 occasions with no real explanation as to why. Was offered store credit which is useless as the pasta never arrives!

Excellent pasta, choices are great. Good range. Would recommend.

The pasta is delicious, and I recently tried one of their desserts which was divine! The customer service is second to none, with any queries or issues sorted very quickly and with a personal touch.

We started ordering pasta during lockdown as a treat/substitute for not going out to restaurants. But we enjoyed it so much we have carried on ordering. Friday night it now known as pasta night now. There is a great choice and variety of flavoursome dishes, that are perfectly portioned. Quick to cook too. Highly recommended.