Marcus brown provided me excellent service moved two vehicles with honest pricing n timely pickup n delivery

I had a highly disappointing and costly experience with Titan Moving due to their misleading pricing and unethical business practices. Initially, I received a text from a representative named Jerry stating they would transport my vehicle for $300 (EXACT PRICE). Later, when I requested a quote, I was told the total cost would be $735, with assurances that the price would not change and that no deposit was required until a carrier was confirmed. Based on these promises, I proceeded with the booking and signed the paperwork. However, on the day of pickup, the price suddenly increased to $1,285. After lengthy negotiations with a so-called manager named Charles, we settled on $1,085, which was the maximum amount I had budgeted. I signed a new contract at that price, believing the matter was resolved. Per their contract, I was supposed to receive the carrier’s insurance details and estimated delivery time, but that information was never provided. Instead, the next day, I was presented with yet another contract demanding $1,585. When I refused, they threatened to hold my car in storage and charge me storage fees if I didn’t pay the inflated price. With my vehicle already in transit, I had no choice but to pay under duress. Throughout the process, they continually misled me and dismissed their own written statements. When I confronted Charles about their deceptive tactics, he admitted that bait-and-switch pricing is their industry standard. Key Takeaways: • Do not trust verbal or text promises—get everything in writing. • Read the contract thoroughly, especially for hidden broker fees. • Be wary of low initial quotes—they will likely increase once your vehicle is in transit. • Research reviews beforehand—ignoring the numerous 1-star reviews was my mistake. • Use a different company. Titan Moving engaged in dishonest business practices and took advantage of my situation, leaving me with no choice but to pay significantly more than originally agreed. I strongly advise against using their services.

You guys have a great service.

I recently had my vehicle transported from New Jersey to Oregon by Marcus Brown, and I couldn’t be more impressed with the service. From start to finish, Marcus was professional, reliable, and communicative. He provided timely updates throughout the journey, ensuring complete peace of mind. My car arrived in perfect condition, right on schedule, with no hidden fees or surprises. If you’re looking for a trustworthy and efficient transporter, I highly recommend Marcus Brown. His dedication to customer satisfaction truly sets him apart. I’ll definitely use his services again in the future! Thank you, Marcus, for an excellent experience!

Would give zero if possible. Just checked address on contract. It's gone. Owner left and it was a single family home. License states inactive. Does not appear they are currently licensed which means they have no insurance or bond. If you read this and still use them, it's on you. These guys are dirty. Dishonest and con artists. Signed contract. Paid deposit. (BBB says never pay deposit to transporter until driver pickes up vehicle) and they didn't communicate with me until very close to my deadline. Banking on emotions, they then increased the price by $500 bucks. Driver won't pick up unless you pay more. Original price was $750 for transport. Then wanted $1250. Used every excuse you can think of. Complete unprofessional behavior and actually called me "crazy man" then hung up. Trying to get my deposit back now. Do not waste your time. BBB won't even let them apply to be acreditided because of complaints. Move on and do yourself a favor.

Titan Movers did an awesome job getting my vehicle from New Jersey to Houston, TX. Jerry Parker was very helpful on securing my vehicle delivery on a timely manner. I would recommend the service to my friends and family if they need their vehicle transport.

Scam. Hassle and suspicious from the beginning. Nothing went to plan. Service never arrived and we had to book a tow truck elsewhere. Deposit non-refundable....of course

I worked with Shaun after my friend recommended them after they used their services. Communication was great. They did what they said they would do at the time they said they would do it. My move was from Ontario to Nova Scotia. He gave a quote and there were no surprises. I have no issue recommending them.

Everything was fine. thx

Scam didt pay for a transport