Verified
Great for My Small Business
I run a small boutique, and Easy Pay Direct has been amazing. Their rates are better than what I was paying before, and the service is just top-notch.
Verified
I was nervous about switching payment…
I was nervous about switching payment processors, but Easy Pay Direct made it so easy. The team walked me through everything, and I was up and running in no time.
Verified
Helpful and Responsive Team
Helpful and Responsive Team - 5 Star Every time I had a question, they were right there with an answer. It’s been such a relief to work with a company that actually cares about their clients.
Verified
Very efficient and helpful
Very efficient and helpful. Got started right away. Documentation is very clear.
Verified
One Year Review
We've been with Easy Pay for about a year now and have not run into any issues. The team is easy to work with and are always quick to respond when we're ready to scale volume :) Thanks EasyPay!
Verified
Horrible company
Horrible company. I started using them in June 2023 and in the beginning it was great. I got a lot of support and response times were very quick. After awhile I had issues and would reach out and it would be days before getting a response. In April 2024 they informed me that my account was going to be suspended and that there was nothing they could do. I was told it was an issue with a group of merchants and the processing company was shutting them down. However they told me I could still run transactions while they find a new provider. On May 15th, I was locked out and was unable to process payments and was unable to retrieve my statement reports to submit with a new processor. And they are holding about $30k worth of funds until Oct. But even worse 3 months after my account is shut down my account gets hacked and someone tries to run hundreds of fraudulent transactions. Overall it was a horrible experience
Verified
Reliable Processor - 5 star
I sell high ticket items, and finding a reliable processor was a nightmare until I found Easy Pay Direct. Their team is unmatched in industry knowledge 10/10 recommend.
Verified
Reliable and Consistent
Easy Pay Direct has been reliable and consistent in their service. I never have to worry about downtime or technical issues.
Verified
Timing
It took a bit longer to get set up due to their thorough process. Which I understand is better for my business and keeps me safer. But it was longer than I expected.
Verified
Worth the Wait for Setup
Worth the Wait for Setup - 4 star Easy Pay Direct was great to work with. Setting up actual merchant accounts takes a little more time, but it’s well worth it. They resolved my account problems and offered the best rates.