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Shirley Podmore

08 August 2024, 16:00

  • GB

Several items purchased

I have purchased several forget me not bracelets. The one I purchased for myself I have worn nearly every day and have found that the silver plate is now wearing off. As it's classed as fashion jewelry maybe I should have worn it occasionally however the service is excellent and the products are lovely.

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Jayne

02 August 2024, 18:12

  • GB

Silver bracelets

The bracelets are really pretty and arrived in good time

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M Kathryn

01 August 2024, 22:39

  • GB

Great quick service beautiful bracelet…

Great quick service beautiful bracelet good value

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Jill Bramley

01 August 2024, 20:16

  • GB

Beautiful jewellery value for money

Beautiful jewellery value for money

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JLou

01 August 2024, 18:00

  • GB

Beautiful bracelet at great price

Beautiful bracelet at great price. Excellent service. Would highly recommend.

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Consumer

25 July 2024, 01:53

  • GB

Avoid poor product and zero customer service

Received lovely bracelet but item tarnished at 32 days which is outside of their 30 days from ordering policy. Have been emailing for over 2 months and sent a Facebook message which I am now blocked from, so guess that shows it’s a dodgy product if they are not replying and then blocking me. Was bought for sentimental reasons and now means nothing as after a handful Of wears it’s black even though care instructions were followed. Customer service is horrendous and countless emails have been sent yet they do not have the courtesy to reply 😒 sadly AVOID! Update in response to Andrew’s comments… below is libel as there hasn’t been any threats, abusive, spiteful or derogatory comments. I have certainly not hounded Facebook either. Please share these details 🤔 Fact …I messaged on fb on Monday requesting an answer to my email, not an unreasonable request and most certainly not abusive or threatening or spiteful or derogatory or even hounding your page. Just ONE post and certainly not the hounding and numerous messages you have fabricated. Fact… I paid for postage on this and it was a total of £7.75 not £6 you have mentioned. Whilst you mention that £6 is hardly a lot of money, to some people it is! Fact …no threats have been made to either of you… I asked for my query to to escalated to the directors. This is not an unfair request if a customer is unhappy with the response given. Fact…yes it did tarnish at 32 days but as I was away I was unable to email or contact yourselves. Fact … this has been looked after and the care instructions followed. I couldn’t email you before 30 days because it hadn’t tarnished then! I have contacted Facebook and asked them to investigate my ONE post as I have been blocked from your page. I have also contacted Trust Pilots legal team for their review against your reply for libel and will let them follow up with yourselves!

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Sandra McMeel

09 July 2024, 13:14

  • GB

Good quick service.

Good quick service.

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Michelle Reed

08 July 2024, 04:26

  • GB

Forget me not bracelet

The forget me not bracelet is lovely and great value for money. Got it as a present for a friend who had just lost her son, she loves it.

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Cheryl bennett

04 July 2024, 17:12

  • GB

Fantastic bracelet

Fantastic bracelet, great delivery

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Mandy Eaton

04 July 2024, 12:54

  • GB

Bought the bracelet for my sister

Bought the bracelet for my sister ! She wore once and links came apart so unable to west at the min!