Verified
Jade was very helpful and easy to speak…
Jade was very helpful and easy to speak to. She was a pleasure to talk to. Jade went out of her to search if the dealership was open on a Sunday and given me the opening times. There are not many people who give this customer service like this anymore. Thank you jade for all your help
Verified
I would like this opportunity to say a massive thank you
I would like this opportunity to say a massive thanks to Kiah and her team, they have been so supportive and helpful in my search for a vehicle and to finance it, I can’t thank them enough, they were intouch with me every step of the way and I would highly recommend them to anybody who is thinking of getting financial help in buying a vehicle, they do an absolutely outstanding job, thank you so much Kiah, really appreciate everything you have done for me from finding my dream vehicle to making sure it all goes through smoothly, best wishes to you and your team xx
Verified
Great company to deal with The process was simple and very…
The process was simple and very straightforward Joe was so helpful and sorted out the loan for my car in super quick time. They deal with the garage and finance so you don't have to worry about anything. So helpful, thank you so much.
Verified
Excellent customer service
A straight forward process made easier with knowledgeable and helpful staff. Highly recommend using them to help you source a lender.
Verified
Avoid at all costs
Avoid at all costs! I applied for a car and the one I wanted that they had advertised wasn't available. They advised that there was another with one of their approved dealerships (happy motors blackburn) I got the finance in place and contacted the dealership to view. The dealership spoke little English and refused me to view until they had the money. I called car credit 365 back to cancel as I wasn't happy and they said they will cancel. A week later still not cancelled because apparently the dealership has the funds. They are telling me to wait another week (all whilst this is sat on my credit file) seems their approved dealership is a thief and no one wants to help me! They've send money for a car I've never even seen or had and expect me to wait whilst they try to sort. Please please please avoid this company! I went to concept cars and they've been great! Carloan365 did nit pre advise that the funds would be transferred to the dealer before I even viewed the vehicle. They advised the dealer Happy Motors Blackburn was one of their reputable dealers..check out the reviews for the dealer hardly reputable! Most days I contact carloans 365 they did NOT respond. Whilst all this was ongoing their sales team was trying to call me to purchase a vehicle through them. The response they have provided is absolute rubbish. It took over 2 weeks to be resolved, I was never advised of any such time frame. Carloans365 have provided a bog standard response that does not reflect on my dealings with them whatsoever
Verified
Joe was fantastic
Joe was fantastic, he supported me throughout and had an excellent attention to detail.
Verified
They did a very good deal with me and I…
Special thanks for salsa . They did a very good deal with me and I felt like my rate was very fair even though I had a bad credit score.
Verified
Amazing
I am absolutely amazed at the professionalism and swiftness of this place, not only are they the most friendliest team but they couldn’t do enough to ensure you get what you want. I particularly want to put a special mention to pedro who looked after me from start to finish I can’t thank him enough and I will definitely be using this service again.
Verified
Really helpful and made sure within…
Really helpful and made sure within price range and area
Verified
Salsa the best
Salsa was so informative, communicating with me every step of the application and put me at ease when unsure. If I text, the response will be there as soon as possible. Thank you so much for taking off stress from me