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customer

14 March 2022, 11:57

  • US

Fake Invoice

Our not-for-profit ordered an Illinois and Federal poster. We paid $70 for it on our Visa. We had to wait two months and after several emails received it. Now we get these $500plus invoices, which we will not pay. This Company is a scam operation. Helping Strays of Monroe County, Illinois

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Monica

06 March 2022, 05:21

  • US

Thank You

Thank You, Graet Product!

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Susan Parsons

03 March 2022, 22:30

  • US

Worst experience in ages!

Received invoice for a product I NEVER ordered. When I finally received an email confirmation the order was cancelled, they proceeded to try and collect for the cancelled order. When I sent them the email they sent me confirming the order was cancelled, they stated "I do not handle disputes or questions regarding your account" Then why did you email me to collect?!!! I will NEVER recommend or use this company again.

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hc

25 February 2022, 03:59

  • US

The worst service I've ever experienced…

The worst service I've ever experienced. After I purchased the required labor posters via mail-in check, the company called me to confirm my order, a which point they deceived me into purchasing more products I didn't need over the phone without disclosing the additional costs. I then received a bill for an additional $280 for products. They didn't mention a return option until it was too late past the return by date. They call only by a blocked number so it was difficult to get in touch to resolve the bill. Once I finally did, the customer service rep Jose Yanez yelled at me after I explained the situation. He only stopped yelling once I asked him to stop so I could pay over the phone. Settling the bill was the only way I could end this terrible customer service. Giving my money to this business with poor practices for products I don't even need feels terrible. They really need to reassess their communications and customer service because it's some of the worst out there. As you can tell by the other reviews I'm not the only one. It's clear they're only able to stay in business because of their monopoly on legal products required for businesses by the state. That shouldn't be an excuse to treat customers so poorly. I hope they figure it out because this is a completely unnecessary way to conduct business. All their customers should have a pleasant experience with them. Is that too much to ask?

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Renuka Holiday

20 February 2022, 02:24

  • US

I received my documents.

I received my documents

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Mike Blunk

19 February 2022, 20:42

  • US

Closed My Business 6 years ago.

I closed my business 6 years ago in Oklahoma. I'd like to know how they got my name and address in Georgia? Even if I were to start back up again, I'm the owner/operator. I've never had employees.

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LK

17 February 2022, 14:15

  • US

Scammers

Scammers, they send mails using Federal Agencies formats to try to intimidate companies into buying their posters. Fortunately, I'm used to this techniques, but I guess a lot of people don't.

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TJ Lynch

17 February 2022, 01:27

  • US

All they want is more

I ordered the simple Federal and State Employment postings laminated poster, was annoyed at the high shipping cost, but ordered anyway. Next morning, I got a phone call saying I needed a bunch of additional posters and a subscription to stay in compliance. I asked to just be sent the single poster I ordered, and she tried to tell me that these other posters are required and I have to get them as well, and I can't get them anywhere else. I then proceeded to go to the government websites and pull the posters she mentioned, and cancelled my order with them (I hope, I asked her to cancel it, but I'm not convinced she did, we'll see)

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Justin Lohman

06 January 2022, 20:47

  • US

I received my order

I received my order

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Ashley Maddox

20 December 2021, 22:54

  • US

They are a SCAM!!

They are a SCAM!!! I bought a poster for $25 and then they called every day since then saying that we owe then $350 + $45 for shipping costs for all of these other posters that we legally need.