Cancelled my subscription and still get charged regularly. And when they charge I don’t even get a product. CRAZY!

I have canceled my subscription back in December 2019, and I AM STILL GETTING CHARGED $55 EVERY MONTH!! I have to call my bank every time this unauthorized purchase shows in my transaction history. this is FRAUD. Since Jan 2021, they have completed disappeared online (their website cant be found anywhere) but are still charging my account

TERRIBLE ...If I could give zero stars I would... I cancelled my membership after the first box due to POOR product quality and TERRIBLE customer service. I wore the leggings for a 30 minute walk with my dog - there was a hole in the seam within 10 minutes. I have leggings from numerous other brands that I've had for years that don't even look worn yet even though I wear and wash them once a week. I contacted customer service to return them before I was charged - they didn't respond so I ended up cancelling in order to avoid being charged for their terrible product. This all happened in Feb 2020. Like I said, I cancelled in Feb 2020. In September 2020 I was charged TWICE for a subscription. Contacted customer service and no response. I was charged again in Jan 2021 for a subscription. I contacted customer service and again, no response. Just went looking for their phone number and their website has been taken down! I'm at a loss. This is borderline fraud. They've now taken $170 off of me without providing a product AND without my permission - that's stealing

DO NOT SIGN UP! I did receive the product and it was soaked in formaldehyde, so I cancelled and they kept charging my card!! I emailed them multiple times but no response. They stopped charging me for a few months then randomly started charging me again on an inconsistent basis and did not even bother to send the product, just charging every few months, I imagine to stay under the radar. I cannot get a hold of anyone and had to dispute the charges with my credit card company that helped me out. Your info is not secure, this is a Scam.

I would give this company 0 stars if possible. DO NOT SIGN UP! They will take your money and not send you the product. I cancelled my account and they are still charging my account yet not sending me anything. Customer service is terrible! No phone number to reach someone. Email them and you will NEVER get a response from them. SAVE YOUR MONEY AND DO NOT SIGN UP! THEY ARE A SCAM!

I would have given negative ratings if that was possible. I had my membership cancelled last year and had no issue with the product so far. But two months back I was charged with a membership fee which I had cancelled. There was no reply from the so called 24/7 customer service and on top of that the account section on their website is broken so I cannot delete my card details. Luckily I had my CC company cancel the transaction. This month again I am being charged for god knows which membership and they don’t even reply. The phone number is out of service. Please can anyone help me to remove my card details from this awful website.

Worst company ever! I actually don’t even think they are a real company! They only have 5 styles, never add new apparel and you cannot get a response from customer service. I cancelled my “membership” and they still charged me. They told my CC company that I signed a yearly contract (according to their terms and conditions). That wasn’t anywhere in the fine print. Do not buy from them!!

Like many others leaving comments I have had the same experience since starting my subscription. I have been trying to cancel my subscription for weeks and have had no response as well as they charged my account and I have not received my subscription. The customer service is extremely poor and they say there is 24/7 support via email and text. Never use them! The close are very cute but looks like they need to make MANY hires for customer service and learn a thing or two about it.

Similar to other customers, I was charged on 6/2/2020 for my quarterly box. Boxes ship on the 15th and so it should have been received by 6/26/2020, at the latest. I have since emailed 3 times with no response. I tracked down a phone number that is out of service and I now find their website is malfunctioning. I have disputed the charge with my bank.

I was charged $64.95 on June 2nd. I’m confused because it’s more then I expected. I was charged but the box hasn’t been shipped and I haven’t received any update. I’ve tried contacting them via email, text, social media and they are not responding. I ended up having to dispute the charge. I had a feeling they were connected to fabcrate and finch but when I asked they said they were not.