Brilliant from start to finish

Very helpful and prompt service Highly Recommend and will use again

Excellent customer service. Friendly and knowledgeable. Natural stone of a very high quality. I wouldn’t go anywhere else now for natural materials in my designs.

Perfect service,always responded to any queries very quickly. One of my best consumer experiences for years

I have been dealing with this company for three years now and every time I phone up to amend an order or create a new one, the staff go out of their way to be helpful. I’d thorough recommend the NaturalStone.co.uk to anyone looking for stone tiles.

Natural Stone online were fantastic to work with from start to finish. They answered all of my questions leading up to me making a purchase for our kitchen floor. Matty always responded with really detailed emails with lots of product info which was a good sign. Once I placed the order he continued to answer more emails about grout etc with lots of knowledge and patience! There was an issue at the point of delivery which was dealt with and resolved straight away - how a company handles things when there is a problem is the biggest testament and Matty was great. All in all a real pleasure to deal with. And the product is fantastic! The builders are here as I write putting in more stone from them in the garden. Highly recommend.

Have bought from this company before and was very happy, second order last month and I am yet again delighted. Prompt sample send out, great communication and customer service and above all a fabulous product . Very pleased !

Absolutely delighted with the Minster Antiqued Limestone slabs supplied by NSO. The tiles are everything I had hoped they would be and look beautiful. Matty took the time to answer all of my questions before I placed my order, giving good advice and honest opinions as to my choices. He also went above and beyond helping me research my options for gravel to complement the tiles, despite this not being a product NSO offer themselves. I always think the test of a great company is what they do when something doesn’t go to plan, and in this NSO really shone: there were some problems with the tiles on delivery - some missing and some broken - but again I got clear, well informed advice from Matty about natural variations and fault lines in the tiles (which put my mind at rest), while also agreeing straight away to send replacements for the damaged and missing tiles. This meant the job could be completed on time and I couldn’t be happier with the outcome. Wouldn’t hesitate to recommend the company or their products and would definitely use them again.

During our visit to the showroom Matty was very helpful and guided us in the right direction, keeping our Minster limestone in storage until we was ready for fitting! Husband finally finish laying yesterday, the limestone looks absolutely amazing 🙌 Completes our farmhouse kitchen. We can't rate this company enough!!!

All delivered on time and the tiles look fab and we are very happy with the quality and customer service.