Transaction went very smooth.

The shippment experience was great, but can't say the same for customer service. I ordered a CPAP online but meant to be APAP. Wanted to get some information to make the exchange. I called the 800 number and emailed the company on Friday @ 3:48 pm. No one available at the 800 number listed and no one answered my email. On the web site the company is open both Saturdays and Sundays, but no one is available. I am beginning to wonder if I should be buying anything from CAPA Direct at all. It looks like I can shop there but I can't talk to anyone there. I am not sure who is monitoring this review, but the email address below is the same email address I have been using and no one answered. I also left messages on company's online form, and received no answers either.

We love it! It is easy to use. The gentleman that helped me was excellent. Would recommend it to any one with a CPAP.

Great. Quick shipping. Reasonable prices

Exactly what I wanted, at a good price and free delivery within 36 hours. I would order from them again.

Got right on my order , sent me a text message and to confirm my order , very professional, very pleased .

We hated the daily routine of cleaning the CPAP HOSE AND HANGING IT TO DRY AND TAKING THE MASK APART TO CLEAN PARTS. With SO CLEAN, it takes about 5 seconds to plop mask in and close the cover and push button to begin. I can trust my husband to keep his mask and hose sanitized and no more colds from not completely clean CPAP machine. One of the best purchases I’ve ever made.

So far so good. Have to let the cpap run a little before can use to get the smell out, its a little strong to just put it on right away.

Needed an adapter but the website did not ask what type of cpap machine I was using so it was left up to me to figure out. In the end, I was new to the cpap world, it may have said I may need an adapter but didn't say I did or ask for machine model. Either way I didn't get it free. Luckily it was only 20 dollars.

Fast service and excellent pricing on items I needed .