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Cameron Carter

06 February 2025, 01:33

  • 1 Review
  • GB

Verified

Fast Toilet Repair

When our toilet started running nonstop, we called PM247, and they sent Kevin right away. He quickly replaced the faulty valve, ensuring everything worked perfectly. Kevin’s prompt response and professionalism were much appreciated. PM247’s reliable service and skill make them our go-to for all plumbing repairs. We’ll definitely be calling them for future needs!!!

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Nathaniel Powell

06 February 2025, 01:29

  • 1 Review
  • GB

Verified

Seamless Water Softener Installation

Deciding to improve the water quality in our home, we turned to PM247 for a water softener installation, and the entire process was flawless. Emma quickly installed the system, explaining its function and the required maintenance. The difference in water quality is noticeable, with no more mineral buildup. Their expertise and professionalism are truly unmatched. We highly recommend PM247 for anyone in need of a water softener installation!!!

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David Harper

06 February 2025, 01:22

  • 1 Review
  • GB

Verified

Drainage System Overhaul

After dealing with ongoing drainage issues for years, we finally decided to make a change. Chris completely revamped our outdated drainage system, including replacing old pipes and installing a modern sump pump. The difference is night and day! His expertise has completely solved our drainage problems, and we're extremely happy with the results. We wouldn't hesitate to recommend PM247 to anyone in need of such services. The professionalism and hard work were beyond our expectations!

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Toby Shaw

06 February 2025, 01:16

  • 1 Review
  • GB

Verified

Emergency Plumbing Service

I can't thank Danny enough for his quick and professional help! My kitchen pipe burst in the middle of the night, and Danny arrived within an hour. He was polite, efficient, and walked me through every step of the repair. The upfront pricing was clear, and the 1-year guarantee on the work gave me peace of mind. PM247 has earned my trust, and I’ll definitely call them again for any plumbing needs!

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Jack Nevin

05 February 2025, 00:27

  • 1 Review
  • GB

Verified

Over Paid for a problem that didn't…

Over Paid for a problem that didn't exist. I gave a detailed description of the issue we initially encountered. The Ground floor toilet would over fill with clean water after successfully flushing. We paid the call our fee and had some one arrive very quickly. He "Identified" the supposed problem, shot off to a shop to purchase a part for the toilet. After spending 3-4 hours installing the new part the toilet would still overflow. At this point our Bill was at £600 and would potentially grow to further work being done. He suggested pulling the toilet off of the wall and inspecting the pipes behind. To which we politely declined. We told them we would like work to Cease and we would have another Plumber provide their suggestion. Today we had a call out plumber visit us and in 5 mins Identified that there was a blocked drain. Located out the front of ours and neighbours house. He showed us photos taken down the pipe proving the problem and quoted us £180 to have it resolved. So we Paid out £600 just before Christmas to fix a toilet that was never broken.

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Lynne Hargreaves.

03 February 2025, 16:21

  • 1 Review
  • GB

Verified

Terrible company to deal with

I needed a plumber to repair a tap in my bathroom which was stuck on. It had been getting gradually worse but was suddenly running freely on the hot tap on a Saturday. Called friends but all busy and my usual plumber does not work weekends. Googled emergency plumber and got directed to PM247. They got back promptly and arranged to come 2-4pm. The plumber arrived at just after 4pm in the end. I was quoted £144 for looking at the job and diagnosing. He did this in about 10 mins and did seemed to know what he was doing. Then PMR called me and told me that the total had gone up to £354 inc VAT even though it was just a washer repair. They asked for the full amount up front. I refused. I agreed to pay 50% and 50% after the repair was complete and I was happy with the work. By now it was almost 5pm and I would not get another plumber that evening. As soon as I had put the phone down from paying 50%, the plumber came down to say he had finished. Tap now works and has stopped dripping. I then paid the balance, literally about 5 mins later. I felt thoroughly ripped off by the whole experience and also intimidated. Why could he not discuss the job with me and agree prices himself. English was his first language and he, himself, seemed fine. I felt very intimidated by these phone calls demanding payment and the fact that I was forced into agreeing. I am not old, do not live alone and have dogs but I still felt very backed into a corner and needing to pay to get out of the situation. I have a tap that works but the whole experience left me feeling vulnerable..

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William Butler

02 February 2025, 15:08

  • 1 Review
  • GB

Verified

Impressive Service

PM247 was fantastic! The engineer, Rick, came out for a heating issue and resolved it quickly. He was professional, friendly, and made sure everything was working properly. I highly recommend their services to anyone needing plumbing or heating help.

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Joshua Hughes

02 February 2025, 14:08

  • 1 Review
  • GB

Verified

Great Service from Start to Finish

I had a plumbing issue with a burst pipe in my basement, and I called PM247 for assistance. The engineer, Greg, arrived promptly and immediately went to work. He explained the cause of the problem and gave me a detailed breakdown of the repair options. Greg was very professional and worked quickly to repair the pipe. He even took the time to inspect the rest of my plumbing system to ensure everything was in good condition. The service was efficient, friendly, and reasonably priced. I highly recommend PM247 for any plumbing needs.

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Peter Barnes

02 February 2025, 13:08

  • 1 Review
  • GB

Verified

Responsive and Thorough

I had a plumbing issue with my washing machine, and I called PM247 for help. The engineer, Mike, arrived on time and thoroughly assessed the situation. He identified the problem with the drain line and quickly repaired it. Mike was friendly, professional, and took the time to ensure everything was working perfectly before leaving. I really appreciated his thoroughness and the fact that he went above and beyond to make sure the job was done right. PM247 provides outstanding service, and I’ll definitely call them again.

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Arthur Collins

02 February 2025, 12:08

  • 1 Review
  • GB

Verified

Great Job, but Could Have Been Faster

I had PM247 come to repair my water heater, and the technician, Steve, was great. He completed the job thoroughly, but it took a little longer than expected. I had to adjust my schedule, but I’m satisfied with the work overall.