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Lynne

05 July 2014, 04:39

  • GB

Paid for in stock...then 4 days later suddenly not!!

So Active sale, ordered & paid for trainers I had been after for ages. Then 4/5 days later after order processed get an email to now say out of stock!! Then it's hand scored out in pen on invoice...very poor n big let down! I doubt they were out of stock when I ordered more suspect they mucked up orders n gave someone my trainers! Will take a lot to use company again!

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Ikanrun Fasta

04 July 2014, 18:18

  • GB

Robust and sturdy service,.....

I have ordered several garments from this company over the last couple of years. I found their returns policy to be very good, and would recommend them highly.

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Paul Hitchen

04 July 2014, 12:16

  • GB

Great value prices on top quality brands

Found the shoes I wanted at a great price. Speed of shipping and delivery was a little longer than anticipated compared to other suppliers I've used and items I ordered at exactly the same time arrived quicker but overall would recommend SoActive and would use again,

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Molly

04 July 2014, 03:04

  • IE

Excellent range of products, very prompt delivery

Will definitely purchase from SoActive again, all sizes available unlike other websites and very prompt delivery. Good value for money

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Mark

04 July 2014, 02:25

  • GB

Excellent customer service

I ordered various items on two separate occasions. Both orders delivered promptly and exactly as specified. Very happy and will definitely order from SoActive again, I highly recommend them.

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hazel brown

03 July 2014, 23:26

  • GB

Very good. Would use again

Nice product good customer service

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Louise Threader

02 July 2014, 02:33

  • GB

Easy Purchase, Will buy Again.

Selling some great products at great prices and first class delivery.

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Diana Serdio

01 July 2014, 19:33

  • MX

It´s been 2 months I haven´t received my order and this is the second time I complain in this site!!!!

The 23th of april I purchased in soactive a pair of NIKE Sculpt Tight Pant - Black/Black. I sent emails to soactive and nobody helped me. On june 10th I uploaded a complain in trustpilot and the 13th of the same month some people from soactive told me they were going to return my money. It´s july 1st and in I haven´t received my money back. My first complain in Trustpilot doesn´t appear in the reviews of the soactive page and I have tried to check my original complain and the server returns an error. I´m a very dissapointed customer, I still hope Trsutpilot can help me get my money back, I payed a total of £58.99 and a lot of my precios time that has no price. BEWARE CUSTOMERS SOACTIVE DIDN´T DELIVERED MY PURCHASE AND THEY STILL DON´T REFUND ME!!!! IT´S BEEN MORE THAN 2 MONTHS!!!! THEY TOLD ME MY MONEY WAS GOING TO BE RETURNED VIA THIS WEBPAGE AND IT I STILL DONT RECEIVE IT!!!! AND IT LOOKS LIKE TRUSTPILOT ERASED THE RESPONSE AND MY CRITICS!!!!! PLEASE HELP!!!!

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Albrear

01 July 2014, 02:26

  • GB

Sooo happy

Really happy with my shorts, cheapest place I online and fast delivery would recommend this site anytime

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Hannah

30 June 2014, 20:24

  • GB

Great products, competitive prices in the sales, excellent customer service.

Great products, competitive prices in the sales, excellent customer service.