So friendly and gave a lovely hand-written personalised thank you card. Package very well presented.

If ever i had to buy another piece of jewelers John ross would be my first stop, i ordered online a wee bracelet for my daughters communion, a lovely girl rang me to see if i wanted anything engraved which i thought was so nice , i advised of the engraving within 4 days i had the bracelet beautifully engraved wrapped with a wee bow and to top it off a little card hand written to thank me for my purchase wishing me and my family safe and a happy easter, this is unheard of nowadays and i was genuinely so impressed it was such a lovely touch i will definately be back, Karen x

Recently received my beautiful gold initial necklace and a pair of sliver earrings . This was an online order and I paid for them over a few months with their handy deposit scheme. This is a great way to purchase a luxury item without spending too much in one go. Once fully paid I received my beautiful jewellery. Great customer service and prompt delivery. Will definitely purchase again through this handy service. Well done 👏

Fantastic service , packaged beautifully, beautiful personal touch with hand written note , will definitely order from ere again all these things make a business

Bought these earrings for my daughters communion and she loves them 🥰 the earrings are perfect and will be a lovely finishing touch. Also I was pleasantly surprised with the super fast delivery and the lovely packaging. The Easter card was a lovely touch. Will definitely order from you again. 5 stars ⭐️

I am a repeat customer for the very reason that the service that John Ross gives is efficient competent and very satisfactory.I was and continue to be most impressed with the prompt and efficient response provided by this company and have spoken to colleagues and friends of same. I appreciate the personal response and good wishes sent in an attractive card with the item purchased. I wish them well deserved success for the future.

Super fast service and delivery with prompt customer service replies on a bank holiday weekend

Fantastic service in general! The product arrived quickly and it was carefully packaged. I love they even add a happy Easter card!

Great customer service. Staff very helpful and friendly.

The service was amazing between the online ordering ,the phone consultation and the extremely quick delivery .Would definitely recommend to everyone .