user image

Elena

05 October 2022, 22:23

  • GB

Excellent service

Excellent service Very happy with the quality of the product, delivery was sooner than expected, customer service was very helpful. This is the second time that I’ve used this company and I will again and will recommend to my friends as my friend recommended to me

user image

Ian Clowes

01 September 2022, 02:05

  • GB

Helpful firm to deal with

Helpful firm to deal with. Product was of excellent quality. Recommended supplier

user image

Chris

29 July 2022, 19:44

  • GB

A great service

A great service Great service and goods arrived when they said would and were of excellent quality so I will definitely use again.

user image

Steven Miller

21 June 2022, 19:34

  • JE

Quick response to quotation request and…

Quick response to quotation request and order acknowledgement - first class, Steve - Jersey Double Glazing

user image

Rajesh Pandey

16 June 2022, 12:40

  • GB

Excellent

Excellent! Ordered glass cheapest I could find online almost 60%cheaper than anywhere else,I guess every company makes covid etc asan excuse to increase prices not this company. Delivery got delayed by a few days but they kept me informed and when they delivered the delivery man was very helpful. No fuss and very helpful people.

user image

Avalanche Glass

19 May 2022, 23:34

  • GB

The Best!

First class service glass delivered a week after ordering and kept fully informed would certainly use again and recommend them.

user image

Pat

08 March 2022, 21:58

  • GB

Great service

Great service and goods arrived quickly and were of excellent quality so would use again without hesitation.

user image

David.

16 February 2022, 19:55

  • GB

Excellent Customer Service

I found Glass and Stainless Limited an excellent company to deal with. They kept me informed of the order every step of the way. I had an issue with the order which was dealt with politely, professionally and quickly. I wouldn't hesitate in using them again.

user image

Mr Paul

23 January 2022, 15:37

  • GB

Excellent service and very competitive…

Excellent service and very competitive price, delivery was very quick and the driver was very helpful.I’ve used glass and stainless before and will do so again in the future.

user image

Jamie Knowlson

05 January 2022, 19:15

  • GB

I hate to leave local business a bad…

I hate to leave local business a bad review and will always try to support independent companies where I can, but our experience with Glass & Stainless has been well below par. Getting a glass balustrade installation for our raised patio was something we've been looking forward to and contacted G&S alongside other local businesses for quotes. They came out cheapest and could install before our deadline which was great! Dave came out to measure up and the upfront fee was paid. When it came to installation, I was surprised to see the work had been subcontracted out to K-FIX - A firm based near Sheffield. Granted they were pleasant enough and followed G&S designs and measurements to find that they were incorrect. This meant the job was left unfinished for a number of weeks. When asked G&S for an explanation I was told "I'm only human, people make mistakes". Of course, a reasonable explanation but as the customer we were to miss our deadline and was not compensated for this in any way, shape or form. When K-Fix came back to finish the glass again, there was another mis-measurement on one of the gate elements which meant further delays. At this point we just wanted to see the back of G&S as it had left us with a sour taste on what is a really nice product. To conclude we tried to talk to G&S to see once more, if there was any compensation for the delays and two mistakes made on their part, which we were told no hence why we've had to share our story to other potential customers. G&S order the glass in and subcontract the work out, so to mess up the only role they had on measuring the job (twice) seemed to us a little obscene. I hope their service improves in 2022 for the next customer and hopefully us sharing our story can help.