So far all good. I have quite a few sets of Carbon wheels (Most are Hunt) and some are much better than others. Having a set of Scribe wheels that failed on me and the response from Scribe was rubbish I thought it time to try someone else. I live in France and contacted Zed about a week before heading back to the UK. Response was really quick, the pulled the build out of a hat and got the wheels ready for me to pick up in the UK when I went back for a few weeks. So far so good. They have been under me on my Ti winter bike for the last 1000 plus miles and they seem absolutely fine. True and straight, bearings and free hub all fine. I cant honestly say if they are better than Hunt or others at this stage. They are lighter and cheaper than Hunt. These two factors along with the fact that they are a fine set of wheels so far are making me think of buying a second set. thanks Lee. All good so far.

Asked a few questions before ordering....quick response. Ordered carbon gravel wheels and asked for quick delivery and they arrived bang on time. Wheels look great and are the exact weight advertised. Brilliant value for money.

Order arrived on time and they were 200g below quoted weight. 👍

Great wheels. Good customer service and communication. I had an issue with a rim and it was fixed - Lee and Susannah kept me in the loop and were flexible with collection and delivery locations. Thanks.

Hand built wheels and great friendly support. I'm still running these wheels in but so far so good. Lee has been amazing in answering all the questions i have had

I am now onto my second set of ZED's having had my first set for over two years and 7500 miles - they are still going strong. I am very pleased with the quality of the wheels I have received, and their communication, and have also been confident to recommended them to my cycling club friends, several who have also bought their own ZED's and are really pleased

The wheels are superb, after 400 miles a spoke jumped and I had to return them to Zed but thankfully their after sales service is as good quality as the wheels! Fixed and returned inside the week, I’m impressed!

I was really happy with my Zed wheels until the rear wheel deformed while pumping it up (doesn't seem to be an isolated case). No problem though as it was covered by warranty. I took the wheel into the workshop 3 months ago and still haven't had it back. No ETA given yet so am left wondering if I'll ever see it again? UPDATE. In fairness the offer of a loan wheel only came after I requested it 3 months after my wheel had broken, I only rejected it on the basis you informed me my wheel would be back within a few weeks so perhaps a slightly disingenuous offer. Anyway, the wheel is finally back, working perfectly so hopefully there won't be a need for it to come back for repair again.

Just received my new ZED bike wheels. Communication from Susannah from point of ordering to me receiving the wheels has been excellent. I’m delighted with the quality & price of the wheels. Recommended!

I've wanted a pair of Zed wheels for years, their reputation for performance lightweight hand built wheels preceded them! When my current wheels were in for repair I had no back up & it seemed a good opportunity. I had the pleasure of meeting Lee & Susanna in person, great to put a face to the brand, not something you get with big manufacturers. The wheels themselves are off the scale in terms of quality and performance, I raced them last night and narrowly missed a win, but won a bunch sprint for second. Zed went the extra mile for me in building the wheels incredibly fast but with no compromise, I highly recommend Zed who are passionate about providing great customer service, providing tailor made wheels using the best materials in producing wheels that are unlike anything I've ridden before. I'll not be looking elsewhere for the next wheel set!