Exceptional customer service and such beautiful high quality tiles
Both our deliveries arrived on specified times, delivered by fantastically helpful and cheerful drivers who helped as much as they could. As we needed to arrange later time for our second delivery while the tiles were on the way to us, I called Alex who answered the phone immediately and swiftly help with rearrangement. It is so amazing these days to speak to a real person instead of bot. Our bathroom is oases of beauty with all the tiles around. Thank you boutique stone and thank you Alex
Verified
An All Round Class Act
The care and attention received from Boutique Stone when selecting bathroom tiles for my house build has been exceptional! I have to admit, choosing my tiles was a challenge, because, quite honestly, I loved all the styles and ranges Boutique Stone offered! Alex, in sales and customer care, was generous of his time, and extended brilliant pre and post sales care and attention. When my chosen tiles arrived on site (within the time frame outlined), I was thrilled with the quality, and am more than excited to see my tiles installed in the coming weeks! Boutique Stone delivers on stunning product ranges and consistent customer service that is proactive, genuine and values happy customers.
Amazing service….five stars all round…
Amazing service….five stars all round from me ⭐️⭐️⭐️⭐️⭐️
Fantastic customer service and quality products
I highly recommend Boutique Stone. This is the second time we have used them and the customer service is amazing. Alex is so helpful and goes above and beyond to help. House renovations are always stressful so it is such a relief to get such good service. Thank you so much.
An amazing experience start to finish
The team at Boutique Stone were lovely and helpful from start to finish. The website was easy to use and suggested a colour match for the grout for the tile I had chosen. I was a bit unsure about it (never had to choose grout before!) and messaged them about it. Alex was amazing and responded immediately with a picture of my tile with the chosen grout colour on top of it so that I could see the colour match (which was bang on). The website also suggested to me all the add ons and quantities that I needed for the amount of tiles I had bought, and the option to have the company hold onto my order until I was ready for my project was invaluable. When I was ready to start my project, I just dropped them an email and once again they responded immediately and then my order was dispatched! I would absolutely recommend this company with no hesitation.
Good quality tiles company
Ordered some samples which were delivered quite quick. We decided to buy the Terrazo style tiles with matching skirting. We are very pleased so far of the result. The delivery was ok, they left me with the palette in front of the house, glad I live on the ground floor.
Helpful delivery and well packed
Helpful delivery and well packed
Good tiles and great return policy
Tiles arrived all well, and they have an amazing return policy. We had a few leftovers that we did not unbox, and after contacting them, they arranged a pickup for a fee that would be discounted from the refund (which makes complete sense). This made it very easy to return them. Thank you! Will buy again from you in the future whenever I need tiles
Amazing tiles and service
Amazing tiles and service. We had a few issues which were my fault as I ordered the wrong tiles. The staff were amazing and managed to sort a replacement quickly. Would 100% recommend and use again.
Highly recommended this company
Great products you couldn't find elsewhere and great service! Especially thanks James and Alex for the smooth communication and professional advice. I am very happy with the results of my project.