GREAT company, and their customer service team really cares!!!

Fast service, thank you!

Erik's has a great selection and their customer service is excellent. My granddaughter loves her new Technica boots. She is skiing like a pro!

Ok the products are good and lower prize. But i had ordered items with credit card than i got an error. After a few days i re purchased the items with paypal but this time i couldn get my 10$ discount. I had to pay 10$ more. Furthermore i can not reach any customer service via online chat. I always left mesaages to reach back to me. Only got 2 responds. When we sum up, 3 stars enough for u.

As someone who has recently returned to biking after a long hiatus, I appreciate how helpful Erik’s employees have been in guiding my selections of a bike and gear for all-weather biking. No high-pressure, no trying to sell me the most expensive stuff, just dead-on advice. Everything - EVERYTHING! - I have purchased has been perfect for me.

I had a great experience with ERIK's. I ordered a large jacket that I thought wasn't an ideal fit. I ordered a replacement one size smaller and they shipped it out. I returned the large one and had my refund process with no issues. They even offered to give me a few days past their 30 return policy to return the large jacket. Quick responses from their customer service team made the experience even more enjoyable.

Products were what I wanted, order came in fast and in order.

Needed to return something and it went very smoothly. Only comment is there is no free returns.

Good price, speedy shipping

Shopped local shops in Houston/Pasadena/League City/Webster area for a GT or HARO for my grandson for Christmas. Lots of bike shops but no deals. Went online, found Erik's and bought an upgraded HARO for what I would've paid for the next model down in their line up locally. I was contacted by a customer service representative at Erik's and we hit it off immediately. Now I've got a friend in MN! Received the bike exactly like I was told to expect and the assembly was easy and quick. My grandson has a smile that lights up every time the bike is mentioned and he is happy, happy with his new HARO Downtown! THANKS, ERIK'S