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Favorite Bike Store!!!
ERIK'S Bike is a great place for buying anything bicycle. Low prices and a great selection. Favorite place to shop. 5 STAR all the way!!!
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Outstanding customer service
Outstanding customer service. I purchased a bike at the warehouse summer sale. It always had some issue with the brakes fixed with minor adjustments. After 2 years brakes were completely gone and after reviewing the case they decided to substitute the damaged with new brakes at no cost for me. Drew (hope this is the right name!) was great in dealing with the technical service and was very helpful.
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Absolutely no reservations about …
Absolutely no reservations about ordering from Erik's Bike shop. Arrived when they said it would in the condition they said it would. Very pleased.
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Awesome deal of a great product
Awesome deal of a great product. Worked with me on the shipping too. Fast responses and great customer service.
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I've had mixed experienced at Erik's
I've had mixed experienced at Erik's. The service is always friendly, but I have had conflicting opinions from the bike mechanics (e.g., being told I absolutely needed a new chain ring at the end of last season because some of the teeth were worn down and then bringing it in at the beginning of this season and being told I didn't need one, but that I did need a new chain, even though I'd just had that replaced last season). Some of the maintenance / repair work has been good, others have been sloppy (e.g., the handlebar wrap). My bike performs well but I always have a bit of hesitancy about going back because of these experiences.
Verified
Great Customer Service
The customer service I received from Josh in the Leawood, KS store was wonderful. I needed to purchase some bike shoes. Josh was patience and personal. He made many suggestions that ultimately resulted in me buying a pair of shoes that I probably never would have considered without his guidance.
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Great bindings at an awesome price!
Great bindings at an awesome price!
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No problems
No problems, had the shoes that I wanted at a great price
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Good Merchant
Good price, shipped promptly, and they sent the right item. No complaints!
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Excellent support to email questions
Excellent support to email questions. Bike shipped on time and arrived when UPS said it would. This is my second bike and couldn't be more pleased with their help and support.