I had problems with the delivery for a wedding present which was a combination of delivery company and probably the people who were going to recieve it. Nothing to do with Coldsteel, yet Tony from customer services pursued this relentlessly for me and was absolutely awesome. Issue was resolved and I think this man deserves a medal and pay rise. Me and my brother have been customers since it first was available in the UK, and will be for a long long time after this. Trust this company they put customers at the heart of their business.

The staff are very welcoming, very professional and informative. Premises is spotlessly clean. I was made to feel very comfortable. Came away with alot of after care information about my piercing plus some cleaning fluid. The pricing is very competitive. I wouldn't hesitate to recommend them. They're goid at what they do. In my opinion, they're probably one of the best piercing/tattooing shops in London.

Got sent wrong item, massive headache to return as i dont own a printer. Shame as i was looking to buy more items in the future, i wont be bothering now.

Fantastic service all round from cold steel UK, have placed 2 orders in the last week, all arrived within 48hrs. The quality from cold steel is excellent. Would highly recommended this company

The blade is excellent quality as expected from Cold steel. Arrived quickly and we'll packed for the journey. Great service

Great service. Items were well described on the website. Good to see they were in stock before I placed the order.

Fast , as advertised

very easy to order from, very fast to deliver items. axe head walking stick is good quality and comfy to use .i will be ordering from cold steel again ,when the item i want is back in stock.

My order was processed immediately and delivered in very good time despite the jubilee bank holidays. Great service, many thanks!

Coldsteel UK Posted my order quickly and efficiently and kept me informed about the order process - I can't find any fault with their system. Nice one.