usually very good, over the years i have had lots of orders delivered only one order had a mistake which was corrected with an e mail and sent within 3 days

Brilliant customer service, next day delivery was spot on, every product is as described and usually exceeds my expectations. Couldn't recommend Cold steel highly enough.

A few of the items were out of stock from my order, I was quickly contacted and given options on how to proceed, the team were always polite and helpful. When my order was dispatched it arrived quikly and well packed.

Using my axe for it’s first session and the head has come loose already. It wasn’t cheap and not sure what to do about it . After a reply from the company suggesting I need to push the head of the axe down The handle until secure ; the head has come completely loose and is unusable. Quality control ?

Just a follow up on the review I gave a couple of days ago. Cold Steel chased up Parcelforce and got a refund of my Saturday delivery change after the promised delivery didnt happen - the fault of Parcelforce not Cold Steel as it turns out. I was very grateful and this shows excellent and responsive customer service. I will be sure to order again from them. Superb.

Good and fast delivery

Never disappoints, or disappointed, cold steel is one of the top clubs, only bettered by the loftiest of ambition or rule and ruleset at the level of all our philosophies, all our ways, all our endeavour. Keeping historical contiguity and continuity. Making secure and security of All. Love for the little boy and girl in every man and woman. A club for the lost, the lorn, the torn. A massive continued act of general and specific philanthropy. That's Cold Steel. Well done! Cold Steel!

Came next day as shown and a high quality product

I got what I wanted, strong stuff, will always buy from here

Service was excellent. But the product was very disappointing.